Pho Shop Reviews Summary

Service

Pros:

• "And service was so friendly too!"
• "The service is excellent."
• "Pleasant service."
• "Wonderful food and service!"
• "Delicious Vietnamese food accompanied by good service, and a nice atmosphere."
• "The staff was also friendly and informative."
• "Very kind and efficient waiters and waitresses."

Cons:

• "The shop failed to deliver an entree through grubhub and refused to deliver the missing order."
• "Service is uneven though, especially when all the take out and deliveries orders start coming in."
• "This establishment lacks any degree of service."
• "There was absolutely any service at all, no one refilled my water or explanation on why the food took SO long."
• "Very very bad service. It was Sunday evening. These three girls, waitress were talking so much, they forgot about customers."
• "Service was bad also."
• "The service on Saturday night was awful."

Food Quality

Pros:

• "AMAZING FOOD!! The food is fresh, hot and never disappoints!"
• "The pork bun with spring rolls was very good and the curry pho was amazing."
• "Brilliant — generous portions of fresh tasty food, with speedy delivery."
• "It's a nice calm atmosphere with fantastic food."
• "Amazing flavors and very hearty broth."
• "The broth is the best I've had in NYC."
• "The soup taste very gentle and mellow, oohf! It was perfect for the weather!"

Cons:

• "The spicy pho isn’t as good. The broth just didn’t do it for me."
• "There wasn't as much noodle as I thought there would be."
• "Food is not authentic."
• "The taste was slightly bland but fair."
• "It's definitely not authentic Vietnamese either - you can hear them yelling in Mandarin 'cause it's such a small place."
• "Food tastes horrible and expensive! Either too sweet or too salty."
• "The broth was really under seasoned without much flavor and a bit sweet."

Value

Pros:

• "Extensive menu at affordable prices."
• "The best part? The prices are great!"
• "Portion sizes are large (I'm a big guy and usually am full after getting one of the Bun bowls)."
• "At $12 during lunch, it is a pretty good deal."
• "Fairly priced for upper East side."
• "Price is right for the big portion of coup."
• "The price was what I expected it to be and on par with other Pho places we have been too."

Cons:

• "mostly they will try to charge you more without telling you."
• "WARNING: WATCH OUT FOR OVERCHARGES ON YOUR CARD!!"
• "It's a bit pricey and the flavours aren't as good."
• "A bowl of pho on seamless ends up being 25$."
• "The total was $25 which was a bit pricey for a lunch portion."
• "Absolute scam for $16. Will never order again."
• "Service as always non existent due just 1 server for entire restaurant."

Atmosphere

Pros:

• "Looks like a newly opened place. The decor looks new and nice."
• "Casual spot with an open space, medium noise volume."
• "Intimate location with great food."
• "Nice and clean interior + utensils."
• "Service is fantastic! Super friendly, the decor is nice too, not overwhelming."
• "As for the atmosphere it wasn't noisy at all."
• "The resto posted a sign that they have new air filtration systems to keep everyone safe while indoors."

Cons:

• "The restaurant is very plain and fairly small."
• "No atmosphere or music."
• "The table smelled like a wet rag."
• "Last time we came place looked so dirty, window ceils were covered in dust, dirty floor, smelly tables."
• "Discriminatory Slow Service: I went in for a table of one... No one checked on me."
• "When I say that the service was slow, it was SLOW!"
• "Stay away!! The place is a CHEAT and total dishonest!!"