456 New Shanghai Reviews Summary

Food Quality

Pros:

• "The soup dumplings were so good, couldn’t get enough of it."
• "Food such as soup dumplings and pan fried tiny buns were really good too."
• "The General Tso's Tofu was perfectly fried and crispy on the outside and very silky in the middle."
• "Both dishes [sweet and sour chicken and pork pan fried noodles] were extremely flavorful and came out fast."
• "The food was fresh and tasted delicious."
• "The food here was excellent, extremely tasty and met our expectations for good Chinese food."
• "No joke, the pork soup dumplings are some of the best I have ever had."

Cons:

• "The food was disappointingly BLAND and BORING."
• "The fried dumplings were pretty heavy on the dough so couldn’t finish it."
• "The shrimp dumplings were unfortunately rather flavorless."
• "The food has no flavor - none of the 3 entrees we ordered were good."
• "Ordered the lo mein, and it had no flavor at all."
• "The food was good, but the soup had the consistency of jelly, slime."
• "The soup dumplings... most of them had cartilage in them."

Service

Pros:

• "Service quick and attentive."
• "The service was great and the employees were nice and helpful."
• "The staff offered me to wait at the table with some hot tea on a very chilly day while I waited for the rest of my guests."
• "Service was attentive and restaurant was clean."
• "Servers are attentive, friendly and professional."
• "The service was quick and joyful and they happy to converse and make suggestions from the menu."
• "Very friendly wait staff and fast service."

Cons:

• "The servers are scattered and don't remember if you ordered water or not."
• "However, our server was not very interested in more than just doing his job."
• "The waiter did not ever bother to check if we are doing OK."
• "Service is inattentive, we had to ask 2-3 times before anything was brought over."
• "Service here can be bit weird here some servers are quite unfriendly and some are friendly."
• "We had multiple waiters, who were ALL super rude."
• "The service was extremely slow."

Ambiance & Cleanliness

Pros:

• "Space very bright with lots of natural light."
• "Extremely happy to find the place still popular, and safely separated between tables for safety."
• "It is nice to hear the waiters talk to each other in Chinese, makes you feel more like you are really in a small piece of China."
• "Spot on for a lunch in Chinatown. Nice seating tables, clean and modern."
• "It’s a relatively small space that’s packed, clean, and brings great energy."
• "Clean restaurant, prompt service."
• "The atmosphere and service in this restaurant are amazing, it is always impeccable inside with a courteous waitstaff."

Cons:

• "This isn't a huge space so it can easily get really crowded."
• "It was crowded with zero social distancing measures."
• "While cleanliness is not their strong suit (flies all over the restaurant and something floating in my friend's water)."
• "General cleanliness of the restaurant needs to be checked on."
• "The actual bathroom has a mix of slime & water (I hope) on the floor making it unsafe."
• "The restaurant itself is very crowded and tables are pushed close to each other."
• "The tables are crammed VERY closely together."