"The flavors were very distinctive and the food had complex texture."
"The food was delicious, the staff was extremely kind, attentive and helpful."
"Incredible and flavorful food."
"One of the best Indian restaurants in NYC."
"Every single dish on the thali was delicious."
"Everything I have eaten there is delicious, malai kofta, chana saag, tandoori chicken, tikka masala."
"The lamb kababs were so tender and spiced perfectly."
Cons:
"However the food was very bland."
"Unfortunately I had a very negative experience at Pippali recently."
"The food tasted medicore compared to other nearby places and costed a bit more too."
"The food here is hit or miss."
"The food was horrible. 3 to 4 kinds of entrée and none of it was eatable."
"The food taste below average for some reason."
"The food was cold. And the taste wasn't even close to authentic Indian food."
Service
Pros:
"The service was very quick and attentive."
"The service was nice and quick."
"The service is always exceptional."
"Polite and attentive staff."
"The service was super attentive and it wasn't noisy."
"The inviting ambiance, paired with a warm and responsive staff, ensures you're not only fed well but treated well too."
"Staff was attentive and friendly."
Cons:
"We were a party of 4, at a freakin' buffet, and they billed us an extra 20% service charge."
"I had made a reservation with seated. After arriving I waited at the table for at least 15 minutes and was ignored by the wait staff."
"Service was friendly but slow."
"The server sarcastically commented that the Salt and Pepper were included in Thali and we don't need to pay for that."
"The bartender was rude enough where we won't come back to this place again."
"Staff are friendly, but you can end up waiting a bit longer than expected during peak hours (like lunch rush)."
"Service was sloppy."
Ambiance
Pros:
"The restaurant boasts a charming ambiance that is appealing and not overly noisy, allowing patrons to enjoy their meals in a relaxed and comfortable setting."
"Small and cozy restaurant."
"The atmosphere is cozy, the food is wonderful."
"Atmosphere was calm and inviting…great for a romantic and chill dinner."
"Great ambiance great service great food!"
"The ambiance inside was cozy and perfect for a date night."
"The space is part romantic and very comfortable, with casual, wooden tables and cushioned seats, as well as booth seating along the walls."
Cons:
"Poor ventilation in the restaurant makes it almost humid."
"They also added a 20% tip automatically, but didn't mention it, so it can be very easy to tip twice accidentally."
"There was a disgusting PENNY found in my rice bowl."
"They always attack the tables as soon as you're done eating which kinda kills the vibe sometimes."
"Suspect it could get quite noisy in there as the decor was all hard surfaces."