Bombay Grill House Reviews Summary

Food Quality

Pros:

• "Must get chicken biriyani if you go there."
• "The curries, breads, and rice are super tasty."
• "The masala was rich and flavorful with good chunks of chicken."
• "We tried a couple of highly recommended dishes, and they exceeded our expectations."
• "Food was authentic and excellent, and service was on point."
• "The butter chicken was delicious and I highly recommend the cauliflower dish."
• "I loved the chicken tikka and chicken madras."

Cons:

• "The food was ok but a bit overpriced."
• "We only tasted the food and talked to owner about the horrible taste and he still made us pay. Basically stole our money!!!"
• "Ordered a chicken dish and was served stale and smelly meat that was devoid of any taste."
• "Chicken meat was not fresh at all as if it was from a can."
• "The chicken tikka masala that ny gf eats every time now has tough tasteless chicken, and the sauce is basically tomato soup, no spices of any kind."
• "Polite service but food was terrible. Nan was cold and hard."
• "Wil never go again even if food was ok. Asshole manager had problem with my 2 months old son's crying."

Service

Pros:

• "The service was beyond excellent; we actually had 3 servers at our table."
• "The team is very welcoming and friendly."
• "The staff was very friendly and the food came within a reasonable amount of time."
• "Definitely coming back!"
• "Decent ambience and excellent service."
• "The staff were so kind and attentive."
• "The service was exceptional, they were so sweet and caring, making sure we have everything we need."

Cons:

• "The only issue I had was the long wait from ordering to getting the food. Took about 25 minutes before our plates were brought to the table."
• "They kept us waiting for way too long. The waitress was rude to us."
• "Worst service ever i got from any restaurant."
• "The food was okay but the service was really poor."
• "But the worst bit was that it took 40 minutes for our main course to arrive the other day. Crazy. And we were the only customers."
• "Horrible experience... When I asked for bill, he bought wrong bill belonged to somebody else."
• "The service was questionable and it seemed like they didn't want to give us the check until we finished our food."

Ambiance

Pros:

• "Nice Indian food, images of India's tourist places and handicraft on both sides of the wall."
• "Great atmosphere and friendly staff."
• "The ambiance was cozy and inviting, with soft lighting and tasteful decor that made the dining experience comfortable and enjoyable."
• "For the first time I have seen waiters taking good care of customers in Indian restaurants."
• "It has that 'hole-in-the-wall' type feel, and it is definitely not a 'touristy' type spot."
• "The ambience was a chill, intimate spot right near broadway."
• "The ambiance is scented with incense and is complimented by the warm staff and bollywood music."

Cons:

• "In my personal opinion don’t waste your mine in this restaurant."
• "Really disappointed.. they was rushing us to much.."
• "The overall experience was a major disappointment."
• "This was the worst Indian food experience my family and I have ever had! Horrible food and horrible customer service (especially the owner)."
• "This place has everything - flavorless food, lackluster service, zero ambiance - everything to bore even the least discerning diner."
• "Worst indian i had in my life."
• "Really a very bad experience!!!"