Madam Ji Indian Restaurant & Cocktail Bar Reviews Summary

Customer Service

Pros:

• "With impeccable customer service and reasonable pricing, Madam Ji is undeniably a must-visit."
• "Our server, Chandu, was incredibly welcoming and attentive."
• "Service, service, service. Not a large space but the staff knows how to cater to large parties and small."
• "The staff was friendly and accommodating."
• "Service was good and attentive."
• "The staff was incredibly friendly and attentive."
• "The service was fast and efficient, and the servers were very friendly and polite."

Cons:

• "I tried calling the restaurant about this 3 times and was never connected with someone who could help."
• "The service was extremely poor, given that the restaurant charged 20% in gratuity for a party of three."
• "Kind of felt like they were deliberately acting as if they wanted us to just eat and leave."
• "Slow and terrible service for a place that is almost empty."
• "The service was extremely slow."
• "Service was horrible."
• "Service is bad, food took forever to come out and was cold."

Food Quality

Pros:

• "Very good food."
• "The food is great."
• "Absolutely delicious butter chicken!"
• "Amazing food and ambience."
• "The food was delicious with portion size just right for my party of 3."
• "But seriously...about the best Indian food I've had."
• "Every dish was authentic, delicious and made me glad I ordered it."

Cons:

• "Ingredients are not the freshest (reasonable by US standard)."
• "The curry was bit watery and chicken needs to be well cooked."
• "The Bhaji had tad too much garam masala, the chole tasted sour/average."
• "The bhartha was swimming in oil and did not taste tangy like it's supposed to."
• "Palak paneer was actually gone bad, it had bad odor."
• "The Kale Bhajia was undercooked and dough-ey on the inside; felt like I was eating batter."
• "The butter chicken sandwich was dry with little makhni sauce to really hit the spot."

Value for Money

Pros:

• "They offer discounts."
• "It's a great deal and I definitely left satisfied."
• "I was rather pleased with the quality and size of their seven-days a week lunch-specials."
• "For couponers: they have current deals on Pulsd and Seated."
• "They offer a bottomless option of $45 for an entree and 60 mins of unlimited mimosas."
• "Great for just drinks - Bubbly Maharani was yum!"
• "The food was exceptional, and the drinks were delightful."

Cons:

• "This type of doing business is unfair and predatory."
• "The overall consensus among our group of 12 was that this place is overhyped and overpriced."
• "They charged us tax and tip based on the original price of the dinner for two making the total dinner the same full price without the prefix discount!"
• "They offered a Pulsed deal which was a bait-and-switch type of thing and charged us almost double the amount by basing a mandatory tip off of the largest possible amount we could have spent (but did not)."
• "The items in bill was priced higher and also they added 20% gratuity automatically."
• "Found them on FEVER with a $59 deal, dinner for 2 people plus wine, however when you arrive at the (empty) restaurant you're told you need to pay an extra $35 for service and tax."
• "The portions are VERY small so please keep that in mind before you place an order."

Ambience

Pros:

• "Love the vibe and music here."
• "Wonderful spot with beautiful decor and amazing service."
• "The place is beautiful. Pictures online do not do this place justice."
• "The outdoor seating was so beautiful and comfortable."
• "The decor is inviting & blue & beautiful."
• "Ambience and music was good."
• "The restaurant has casual cool decor, great for dates and groups."

Cons:

• "Note to management: it was cold in there! Turn up the thermostat and put something in front of the door to minimize blasts of wind."
• "Several very intoxicated individuals ruin a rather pleasant cuisine."
• "Feels like you're in a college bar where you're forced to listen to loud, blaring music at all parts of your meal."
• "The place plays loud music and so not really a place to have an intimate conversation."
• "An overly loud speaker system, that somehow they feel the need to turn the bass up all the way."
• "The music was also deafeningly loud."
• "They misbehaved and i had the worse experience of my entire life here."