The Fresh Grocer of Stefko Shopping Center- Gerrity's Reviews Summary

Produce and Meat Quality

Pros:

• "Their produce is the best! They have great meats as well."
• "THE BEST place to go for fresh produce, meats, pretty much everything !!!"
• "They have wonderful, fresh produce that lasts for a while."
• "The BEST place for fresh fruits, veggies, meats and even the deli."
• "Their meat and produce are the best in the area."
• "The produce is fresh, varied and beautifully displayed."
• "Best meats. Great vegetables. Fruit is great."

Cons:

• "New ownership decided it's more profitable to sell low quality meat to customers."
• "Many of the fresh meats they now only carry packaged."
• "The quality of the produce is just one level above that of Azure's, where you have to be very careful or you get moldy or rotting produce that needs to be used immediately."
• "Also the quality of the produce is much less."
• "The steak is fatty and chewy. Waste of money, and I'd be ashamed to sell it to people expecting decent meat."
• "The meat counter frequently is out of items and rarely has actual butchers like it used to."

Store Layout and Cleanliness

Pros:

• "Great store- friendly staff- clean and organized shelves."
• "It's clean and nicely organized with plenty of signage to help you find what you want."
• "Self checkouts were added and a few other things to bring it to the new faster era of shopping."
• "The store is very clean."
• "This store is more than a farmer's market and grocery store."
• "The place is amazing, super clean, everything was spotless, fully stocked, well staffed & fresh."
• "Under new ownership the store has had somewhat of an upgrade in interior decoration and everything looks brighter."

Cons:

• "The change in layout to the produce section especially is a nightmare."
• "Parts of the store had really poor lighting and needed upgrades."
• "Ridiculous double up price are not competitive at all.how could tomatoes cost $2.99 per pound?"
• "Now letting vendors to put displays in the Isles making it hard to pass other shoppers."
• "Items have been moved to different locations in the store and now where registers were easily accessible they are now closed."
• "They constantly move things around, the produce section is so disorganized."
• "They rearranged the store for some dumb reason making it much harder for people to find what they're looking for."

Staff and Customer Service

Pros:

• "Great store- friendly staff- clean and organized shelves."
• "Friendly folks."
• "Very friendly helpful staff - amazing old time meat, seafood, and deli departments."
• "The staff are friendly approachable and remember their customers."
• "This store either over pays their staff or they treat them extra well - friendliest store in town."
• "The staff is very knowledgeable, helpful, and will go out of their way to help you find a product."
• "The personnel are kind, helpful with a smile when you approach them for help."

Cons:

• "The sea food manager is the rudest."
• "I had a few encounters with some apathetic staff, and even one rude employee."
• "The manager would not help at all. It's in my car, it's on me."
• "The store manager hung up on us, then walked away from us when we explained why his and the bakery manager's blatant lies were wrong."
• "She was rude and unresponsive to a simple hello and thank you."
• "Customer service Marianne was not professional at all by any means."
• "Very racist staff. There not friendly at all to black Americans."

Pricing and Value

Pros:

• "Prices are lower by as much as 25-33% on select goods compared to other local supermarkets."
• "Farm goods prices are reasonable."
• "Descent prices for a supermarket.....and always have special deals."
• "The prices are very reasonable compared to other stores."
• "I love this place and the sales are amazing. I got about 500$ in groceries and only paid 74$."

Cons:

• "Ridiculous double up price are not competitive at all.how could tomatoes cost $2.99 per pound?"
• "They are way too pricey on their meats, why are they charging 19.00 a pound for a steak."
• "However we have seen, over the last 2 months ridiculous price increases on everyday items like eggs."
• "Prices were already much higher than Giant for their canned/boxed frozen and refrigerated items."
• "Not every single grocery item is more expensive then say a giant or weis but probably 75% of their everyday grocery store items are more expensive then average."
• "The prices are more expensive than other grocery stores though. Much more expensive."
• "They are way over priced on almost everything."