Trader Joe's Reviews Summary

Product Variety and Quality

Pros:

• "THE BEST of the best for choices of excellent foods and spices!"
• "Everything about trader Joe's merchandise is healthy, organic, fresh and sold at a reasonable, affordable price."
• "Unique products you can't buy anywhere else, including many allergen-friendly alternatives."
• "Amazing selections you can't find anywhere else."
• "They have foods from all over the world and it's all affordable."
• "Their food actually tastes delicious compared to other brand neighborhood supermarkets."
• "They have some of the best produce and groceries around. Everything is always fresh and the price is always right."

Cons:

• "Last purchase of frozen products showed obvious signs of refreezing when cooked."
• "I'm not a huge fan of their produce, though. It goes bad wayyy too quickly."
• "This time, the flowers were not fresh. Bought Bouquet of dozen roses and a bouquet of carnations. 3 out of the 12 roses fell apart the moment I opened the packaging."
• "Some items seem too expensive lately like the berries."
• "Quality has gotten so uneven that it’s just not worth the hassle."
• "Does anyone taste their sauces, mostly bad."

Staff and Customer Service

Pros:

• "In addition to the variety of products such as cheese, salads, dairy products, grains, spices etc. you will still find a very friendly staff."
• "The employees are extremely friendly."
• "Excellence in staff and service, always CLEAN and organized."
• "The store is extremely clean has an amazingly friendly an informative staff if you can't find something they will find it for you."
• "The employees at this store are the best! Genuinely friendly and always go out of their way to accommodate you."
• "Staff was very friendly and attentive. Tried to get to know me as an individual, which was unexpected but refreshing."
• "Employees go over & above in helping people and are extremely friendly, compassionate, professional & knowledgeable."

Cons:

• "Not a fan of this location. The staff were everywhere but weren't all that helpful. The cashier didn't seem like she was fond of my existence when I checked out."
• "However, on one visit I was being harassed by an employee to cover my nose completely with my mask."
• "An employee named John (tall guy, maybe black hair?, skinny..) was completely rude to me when I asked if he could find a product for me in the back."
• "The indifference of the staff here is very disappointing, I feel sorry for the little girl, who is wet in such a cold day... The world is changing, people are changing! What the hell happened?"
• "None of the staff came to apologize, and they were still laughing, and their strange looks made people uncomfortable."
• "The cashier men probably get a bad mood. He didn't smile. Didn't say hi or anything."

Store Layout and Cleanliness

Pros:

• "Good, convenient location. The staff keeps the store clean & in good condition."
• "The store was exceptionally clean and well-organized."
• "This place is huge compared to the ones in the city! The crowds are not as large, so you can take your time and really shop."
• "The store is clean, selection is good, and the prices are fair."
• "Store is always clean and tidy, a lot of helpful staff available and always hard at work."
• "This Trader Joe's is clean and modern and they have so many selections to choose from."
• "Trader Joe's Plainview is bright, cheerful, and always immaculate."

Cons:

• "It's smaller than a regular supermarket, so you won't find certain things there."
• "The store was messy and lacking inventory too."
• "Store is a bit on the smaller side compared to others on the Island and can get a bit cramped with a large amount of shoppers."

Parking and Accessibility

Pros:

• "Parking lot is big, but always busy!"
• "The parking lot is big and accessible."
• "Free parking in mall lot."
• "The only Trader Joe's on Long Island with a mostly normal parking lot."
• "Having other stores in this shopping center is convenient."
• "The shopping center it’s located in is really nice as well. A lot of useful shopping nearby."

Cons:

• "Parking near the store has gotten harder due to recent changes made to the lot, but you can still find parking if willing to walk or wait a bit."
• "Parking sucks. Go on a weeknight."
• "Parking can be tough near the store during busy hours."
• "Trader Joe's location in Plainview has terrible parking."

Price and Value

Pros:

• "Great prices."
• "Prices are really fair and most of their food tastes great."
• "Always a great experience. You have to go. Not expensive at all."

Cons:

• "Great food but prices are not cheap at ALL. I hope upper management does something about the costs here because you’re not getting great value with such high prices."
• "Overpriced and glorified grocery store. Prices are over the top, portions are under the bottom and the place is always crowded."
• "Trader Joe is very expensive but very nice. I almost gave 4 star because so expensive, but changed my mind because everything is so fresh, people are nice and they have lots of stock."
• "Great food but prices are not cheap at ALL."