GIANT Reviews Summary

Prices

Pros:

• "If you shop the sales and clip the online coupons the prices aren’t too bad and the gas discount is nice."
• "With all my coupons and the bonus buys, I'll sometimes have coupons for those ), and my Giant card, I'll save 200.00!!!!"
• "I paid much less than I would have elsewhere, though, which I was much more comfortable with."
• "Giant has great coupons and savings! I dont usually buy anything from Giant unless it's on sale!"

Cons:

• "The prices are going up faster than my brain can calculate."
• "Giant has continued high inflation prices well past when they should be."
• "The prices at Giant are significantly higher than Walmart."
• "Even with your giant card you don’t get much for your money."
• "Good produce selection but expensive."

Product Quality

Pros:

• "I love giant their meats and produce are fantastic easy to get in and easy to get out."
• "The store was very clean. Produce was fresh, their Organic section was very well maintained."
• "Nice selection of meat and fish."
• "Good produce (usually), high turnover ensures a decent level of freshness."
• "Their Cakes and Cupcakes are very moist. Which is a nice change from dry Desserts."

Cons:

• "Bad meat at least 4 times, just now opened pork chops I bought there 2 days ago date sell by nov 18th, smells so bad."
• "This is the third time of pulling hair yes human hair long blond gray strands of hair out of the turkey meat or of the lunch meat."
• "I bought some precut watermelon. I literally ended up in the hospital the same day."
• "The past 3 times I purchased the chicken it has been overcooked, breast meat is tough and dry, leg and wing are so overcooked they are inedible."
• "On more than one occasion I bought meat products that were in the sell by date that had spoiled on the shelf."
• "Imagine our surprise when the snack tray I purchased just this morning for the Eagles game tonight contained brown spoiled meat."

Store Experience

Pros:

• "I love giant I always went to redners I was let me try giant but they have so much stuff even my latino products I was so happy."
• "The store is neat and clean. Love the produce section."
• "Shelves are always stocked. Products easy to find."
• "The store itself is clean and well stocked."
• "This store is extremely clean, all of the shelves are always stocked."
• "The store was clean and organized. The checkout lady was pleasant and efficient."
• "It's a very nice grocery store they don't have a lot of high-end products but for the average blue collar Joe it works just fine."

Cons:

• "Store seemed to be short of several items especially paper products."
• "Selection again was very limited."
• "Store is almost always busy and numerous items and displays litter the aisles, making navigation even more aggravating."
• "Masks not being enforced, saw several employees not wearing them/pulled down so as not to be effective."
• "Store missing many vital items/shelves missing items."
• "Honestly, the store itself is fine, but the bathrooms are worse than a gas station."
• "Shelves are always empty. No matter when you go. Always got to check dates always short dated."

Customer Service

Pros:

• "Stopped in from out of town and my Giant rewards card didn't register in at the self-checkout in Exeter. Sara Takats was ready to help me and got my rewards card working right away."
• "The store Manager Mr. Oswald made sure I was taken care of. Very very polite and understanding."
• "The customer service person who helped me was Alyssa. She was very kind and helped me sort everything out in short order."
• "Staff is always friendly and helpful. They go above and beyond to be helpful."
• "Service at the registers is usually friendly!"

Cons:

• "Every time I go to the deli counter at Exeter commons I have to wait 20-30 minutes for service even though there are 3 people working behind the counter."
• "I am never shopping here again this is my 2nd time coming here and I always have a problem with an employee came in to get shrimp nothing had a price on it the man in the charge was on his cell phone talking we had to wave at him to let him know we needed help and he has the nerve to come help me with an attitude."
• "The cashier I got did not know how to replace the paper in her register."
• "Customer service at this location has gone way down. Expect to wait in excess of 30 min for deli meats."
• "It's best to avoid self checkout since the scanners sometimes don't work at all times and the customer service can be poor at times."
• "Do your cashiers no longer bag groceries? They just let them pile up at the end while I’m still trying to unload my cart."
• "The service in the deli sucks everytime i come here im at the deli for 20 to 30 minutes waiting on service and the ppl are right there looking at is doing other stuff than serving the customer's i hate this giant."