GIANT Reviews Summary

Staff and Service

Pros:

• "The staff are very helpful and friendly."
• "The real compliments I want to express are to the wonderful employees at this location."
• "You can tell she enjoys her job and love working with the public."
• "Customer service is wonderful, and available for questions and ready to help."
• "All of the other employees, including cashiers, were professional and helpful."
• "She had wonderful patience and sweet customer service."
• "The bros at the sushi department are respectful and nice."

Cons:

• "The older man at the deli counter was extremely rude and acted like I was bothering him."
• "Most of the employees are rude. There's little pride in this store."
• "Customer service suck no help what so ever."
• "Rude, racist employees mostly that I've encountered."
• "Not only are the associates rude and ignorant but so is the management."
• "The employees in the bakery were rude and definitely not helpful."
• "Disrespectful male night shift workers."

Cleanliness and Organization

Pros:

• "The store is clean, it’s organized and it’s stocked."
• "I went to this giant building it is really neat and clean and really good for the neighborhood."
• "Store is very clean and smells delicious."
• "Big, clean, stocked and lots of registers open."
• "The store is very clean and well put together."
• "Clean beautiful big store."
• "Nice and very clean!"

Cons:

• "There's expired stuff all over the place."
• "The self check out was one of the worst experiences with that technology I have ever had the displeasure of dealing with."
• "Parking is horrendous."
• "The longer conveyor belt self-checkouts are all closed, now, too, so all of the big carts are queued up for the one, sometimes two, open full-service registers."
• "Parking is available but the parking lot needs cleaning."
• "The store itself is lacking some basic items like fresh broccoli (bagged available, not fresh)."
• "It's a good place to shop and bless your handicap then you have to walk all the way into the store to get a shopping cart that makes a little hard for people like me they should leave some out there."

Product Quality and Selection

Pros:

• "The fruits and veggies look delightful and the rich color of foods look inviting."
• "Fruit and vegetables are fresh and delicious and clean."
• "They have a prepared foods section that offers a lot of choices."
• "They have Canada Dry diet cranberry gingerale all the time, and crispy beets and crispy red peppers that make salad taste amazing."
• "Everything was fresh and tasty."
• "Fresh bakery and seafood."
• "The produce is good quality and positioned near the deli."

Cons:

• "You see the wrinkles in those bread. That means that bread is not fresh."
• "One of the pluses is the hot bar, but don't come after 5pm looking to grab a quick dinner for your family, because they've already shut it down."
• "Bought fruit from this place several times and none of the fruit was sweet tried to buy beer first two times you did not have it in stock third time they said they didn't sell it my recommendation is don't buy the fruit salad you will be wasting your money."
• "I came September 29 2023 for some sausage Gardein I cooked it oct 13th. It was expired since June 2023."
• "I found expired September 2023 Genoa salami."
• "It’s spacious, I live down the street I think the prices are better than acme but every time I get salmon from there it smells awful I always end up throwing it out, the meat fridge smells like rotten meat and doesn’t seem cold enough, think I’ll just stick to acme."
• "I’m confused as to why there was no hot coffee sold, most Giants have a Starbucks."

Price and Value

Pros:

• "The prices of the items are very good."
• "Prices are cheap, better than acme which is around the building."
• "Prices seem good."
• "I went to the store about a week and a half ago for the first time very nice location plenty of parking and very clean has everything that you would want the same as any other supermarket but I believe at more reasonable prices Jay."
• "Excellent customer service, prices are good. You can order deli and pay right there. Fresh bakery and seafood."
• "Always nice and clean, things are organized and live that can use accumulated points to save on gas."
• "Great place to shop for freshness and variety."

Cons:

• "To me the prices are much higher than shoprite the coleslaw needs a lot more mayo and you need to remove the core of the cabbage will not bye that again!!"
• "Don't want 3 pieces but over 3 dollars is off my budget."
• "The prices were a little higher then the ShopRite but probably the same or less then Acme."
• "Both the prices and selection were about average, or slightly higher than average for the prices, and slightly below average for the selection. They did not have any kosher meat whatsoever."
• "I think it's too expensive for the area."
• "Prices have become extremely overpriced both times I went in may and June."
• "They will also realize that store prices are inflated purposefully."