ShopRite of Oregon Ave Reviews Summary

Customer Service

Pros:

• "The manager is always available & approachable as well as the employees."
• "The staff are always friendly and go out of their way to answer questions and help customers find what they're looking for."
• "Staff here are very pleasant and helpful."
• "All of the employees seemed to be happy at their job, were willing & happy to help, friendly and looked as if they were having fun."
• "The sales associates were very helpful."
• "The staff was professional and pleasant."
• "The workers are very helpful and go out of their way to help."

Cons:

• "the manager that was on site Tom Vonkessel wasn't so helpful either"
• "She was visibly disgusted at me for deciding on human interaction rather than digital interaction."
• "The lady in the seafood department was very rude the associate in the bakery department was rude i ask her to write a name on a cake she give me a lot of unnecessary attitude."
• "The employee at the self checkout today started cursing me out this afternoon"
• "The staff was rude and inattentive and the wait time was ridiculously long."
• "The customer service is lacking."
• "Customer service is poor at this location."

Cleanliness & Layout

Pros:

• "Always clean and fully stocked."
• "The store is very clean. Items are neatly stocked. Easy to find."
• "The store was faced, clean & gorgeous on a busy Sunday morning."
• "Everything looked clean & fresh."
• "This shoprite is clean and friendly."
• "This shoppers is nice and clean."
• "This new supermarket is super clean, has an awesome selection and is huge."

Cons:

• "The store was not all that clean"
• "the interior is oddly laid out and I always seem to go back and forth between sections"
• "they seem to be out of stock when a lot of stuff"
• "The parking lot is really disorganized."
• "The store is not clean, the cashiers have terrible attitudes, and the meat is not fresh."
• "This store is dirty there are items in the bakery that are expired."
• "The layout of the store is ridiculous."

Shopping Experience

Pros:

• "I really enjoyed shopping at this location."
• "I love how its all south philianized lol thats not a word but basically all the isles are named after south philly streets."
• "I love the variety in the store."
• "Food was stocked including sale items!"
• "A safe, family atmosphere where customers laugh and chat casually in the aisles whether they know you or not."
• "Massive store with huge selection."
• "First time shopping here and i actually got a great deal on a slow cooker that i really needed."

Cons:

• "DO NOT BUY 2% GALLONS AT THIS STORE. Serious dairy neglect at this store."
• "Salad bins/racks were empty 2 days in a row and most salad brown n outdated."
• "The Check-out is always a nightmare."
• "Line all ways way to full card machines keep breaking down the store is a mess."
• "sometimes the poultry section isn't consistent"
• "they didn't have strawberries and I thought that was strange very unlikely"
• "The only thing I had a problem with was the high prices."