Game On Reviews Summary

Store Atmosphere

Pros:

• "Just walking into the store is a thrilling experience; the sights and sounds of days gone by are alive and well."
• "Watching my son go from game to game was something that warmed my heart."
• "The place is clean, has awesome 90s decor, and love the 80-90s music."
• "Wall to wall nostalgia with all the games and consoles you grew up with."
• "Game on offers a very unique and welcoming environment with a plethora of games guaranteed to bring you back to the old days."
• "There are stations where you can play games and there always seems to be different events where you can participate in game challenges with a chance to win prizes."
• "Such a cool and friendly vibe!!!"

Cons:

• "It is just ok I don't understand the whole classic video game thing if that what you are interested in I guess this place is good but for me, I think it is over Priced for old games past their prime."
• "Overall probably not the best place to go."

Customer Service

Pros:

• "The owner is one of the most humble and passionate people I have met in the retro gaming community."
• "The owner and staff are respectful, and passionate about games."
• "The staff is absolutely incredible to talk to and very knowledgeable."
• "The staff here are warm and welcoming to ALL who enter this shop."
• "Every employee is very nice and friendly."
• "The staff is very friendly and knowledgeable."
• "The staff at game on are some of the kindest and friendliest people I have met."

Cons:

• "The owner Tristan was instantly confrontational with me after asking an employee a question."
• "When asked if he’d come down on the price of Silent Hill: Homecoming he yelled at me and caused me to have an anxiety attack."
• "I’ve asked their Instagram account about a product. They seen the message and don’t respond for 3 days."

Product Selection

Pros:

• "There were old games like Mario and Sonic as well as newer ones like stranger things."
• "Great place for all your retro gaming needs. From Atari to Sega, Game On has it all."
• "Not only does this store have every retro video game you've ever wanted, they have some you didn't even know existed!"
• "If you're looking for old games this is the place to go! They have almost anything you're looking for!"
• "They have everything from atari all the way down to xbox and playstation!"
• "They have an incredible selection!"
• "A large selection of modern and retro game for a reasonable price."

Cons:

• "And there inventory of playstation 5 games is awful they had like 5 games."

Pricing and Value

Pros:

• "Prices are super in-line with market price/eBay etc."
• "Great prices and great service."
• "Prices are very reasonable on used stuff."
• "Prices are about right on par with other retro game online storefronts."

Cons:

• "Their prices are extremely gouged and inflexible."
• "The prices are slightly higher than Game stop."
• "The guy gave me a big $20 bill for them Now I was going to tell him forget it but I needed rid of these games But $20 give me a break."
• "The worker in the store had Pokémon cards with price tags based on eBay prices, but stated that he would be selling them off market value instead even though prices were already labeled on cards."

Additional Services

Pros:

• "They can even repair your devices!"
• "Cool store. love that they buy all the old games back that Gamestop won't take."
• "They let you test out things before you buy them."

Cons:

• "I also wanted to buy a tamagotchi (virtual pet) but he had no clue if it worked or not and couldn’t test it out in store due to no batteries on hand."