Event Cruises NYC Reviews Summary

Service

Pros:

• "Javier was the best waiter to have for my birthday! He is what great customer service looks like."
• "I really enjoyed our server Ty’Quan! He was very nice, attentive and personable."
• "Anicet and the whole cruise crew were great. They provided great service as well as positive vibes all throughout the night."
• "The staff (Sibu especially!) was amazing."
• "Our server William was AWESOME! He was very knowledgeable, outgoing and overall made our night even better with 10/10 service!"
• "All the employees were super friendly and helpful."
• "Their staff are very good, friendly and attentive."

Cons:

• "STAY FAR FAR AWAY FROM THIS COMPANY!"
• "Very unorganized and unprofessional."
• "Wouldn’t attend another event on this cruise line if I got it for free."
• "Bad Company that doesn’t care enough about their customers."
• "AVOID this company! Heaven forbid something goes wrong, they won’t apologize, refund or attempt to make things right!"
• "Everytime I call they tell me to email but they don’t answer to emails for weeks."
• "The staff rude and gave no communication."

Food & Beverages

Pros:

• "The food was 10/10 the penne pasta was my favorite."
• "The brunch cruise was amazing. The food and the unlimited mimosa was a great hit."
• "The dinner skyline was amazing, we were served a three course meal which was the best I've had in a while!"
• "The staff was lovely, the food was tasty, and the ambience was ideal for an intimate yet exciting night of romance."
• "The atmosphere was serene, the dj was good and the food was perfect!"
• "Food and drinks were great!"
• "The mixed drinks tasted so good. Unlimited mimosas, a smooth ride downtown to the Statue of Liberty, beautiful decor, good music, great staff."

Cons:

• "The boat itself seemed dirty and there was a bad smell at the bottom floor of the boat."
• "Dessert was a sorry excuse for the word."
• "The food was okay."
• "The food took forever. It was cold and portions were very small."
• "The snacks tasted like they’ve been sitting out for hours and the decorations were the bare minimum."
• "The food wasn’t the best tasting and the bottomless mimosa were nasty."
• "The food was very bad quality."

Ambience & Experience

Pros:

• "When going to the outside deck, there is patio furniture available for sitting and there are servers there pouring drinks."
• "The best part is how close they take us to the Statue of Liberty! You can get the best pictures with Statue of Liberty on board their cruise."
• "We paid extra for window seating which I thought was worth it. Our view was beautiful."
• "The wait staff was so nice and attentive, and the views were unreal."
• "Sightseeing was amazing and very scenic! I enjoyed going out on the deck, taking pictures and catching a nice breeze!"
• "They had a live DJ which made it so fun!"
• "The Ride!!! Beautiful, smooth, scenic! I absolutely loved it."

Cons:

• "Over half the cruise was spent in lower Manhattan. Just truly not worth the time."
• "For starters meeting at Pier 36 was the absolute worst place to have your customers meet."
• "The boat wasn’t even here at departure time."
• "What i got was a mostly open air, freezing, overcrowded ferry ride."
• "However, the enjoyment of the experience was lost on the loud and obnoxious (in my opinion) music being played."
• "The bathrooms were very limited."
• "The experience was not so good since the beginning. From the arrival to the Pier all seemed disorganized."