"The games are in great condition and they have a large variety."
"They have a huge selection and the staff is very helpful."
"The selection of board and card games is incredible, I would never have guessed there was that may games in the entire world!"
"They have everything from cards to really complex games that I've never heard of."
"Hundreds of games to choose from."
"Great selection, decent staff, even had some of the newer stuff such as The Mind and Disney's Villainous."
Cons:
"This place has a decent game library, but the organization makes it hard to find a particular game."
"Selection of games is great, but not amazing with several mid-modern classics missing from collection."
"The game selection is so large as to be intimidating, and it can be difficult to find any one game you are looking for."
"Some games were missing pieces and boxes were in poor condition."
"Wish they had a few more new and upcoming games."
Staff and Service
Pros:
"The staff is very helpful."
"Staff is enthusiastic and knowledgeable."
"Staff is knowledgeable and friendly."
"The staff are all very friendly and helpful."
"The staff are extremely knowledgeable about all the games and inventory, making it easy to navigate with some help."
"The staff was extremely friendly, some of the friendliest I met in New York."
"Friendly and knowledgeable staff."
Cons:
"The way the workers chose to be disrespectful to the black patrons will have myself and my peers second-guessing going to another Hex and Co location again."
"When we arrived at this cafe they took our money but seemed confused/off put when we asked for help to chose and play."
"The short blonde lady tried to sabotage our experience in every way."
"The lady who served the burger was dismissive to my entire table and catching an attitude the whole night."
"They forgot one of our drinks and got the other one wrong."
"Service was inconsistent (some tables got lots of attention, we got none)."
"When we asked for help finding games, she told us 'tough luck finding anything'."
Food and Drinks
Pros:
"The prices for food is reasonable. The prices for beer is also good."
"The iced coffee is very good. I think it’s cold brew and has a nice sweetness."
"The cold brew is strong and delicious, and the apple crumb cake was heated up and that was so good (the ratio of crumb to cake was optimal)."
"The food and beer selection is great too."
"The portions on most sandwiches I've had are fine and all the baked goods are perfect."
"Delicious coffee and pastries."
"Delicious food options -- I really enjoy the hot honey chicken sandwich."
Cons:
"You might look at the food and think it is pretty meager."
"The food is good, but this is more of a game place than a food place."
"Mozzarella sticks were underdone. Just some of the worst food I’ve ever been served."
"Definitely not a place to eat, maybe get fries and that type of thing, but don't count on having a delicious meal; they're a boardgame cafe first and foremost."
"Soggy chicken sandwich. Couldn’t even tell what was chicken and what was bread."
"If I'm being honest the food is not it. Sounds good on a menu, tastes like it shouldn't have sounded so good because man average is about the best of any plate here."
"They have food but it is not something to rave about."
Atmosphere and Environment
Pros:
"Inviting interior, great space."
"This place has a wide variety, afterschool program for kids, and it is a friendly social place."
"The atmosphere is loud and fun as everyone around you is having a great time."
"The environment is really enjoyable, even when its packed."
"Ambiance is great."
"It was very spacious and has a welcoming atmosphere."
"The atmosphere is very home-y and relaxed."
Cons:
"The place was really loud the whole time, we didn’t hear a thing."
"I also felt very closterfobic because it can get pretty loud and the tables are very close together."
"A little too busy to enjoy the game we were playing as it was quite loud."