Wegmans Reviews Summary

Selection and Variety

Pros:

• "The biggest cheese selection I've ever seen."
• "Store has a lot of sections to finish ur monthly groceries. U can count on getting all the items u were looking for and get them fresh."
• "Love the thought that went into the store. Bakery offers great selections."
• "The fruit and vegetables are always fresh."
• "Baked goods are excellent, meats and seafood are fresh."
• "They offer a wide selection of everything a person wants in a supermarket."
• "The extraordinary selection of foods, produce, meats, and bakery items, has no comparison with other 'grocery' stores."

Cons:

• "Stock isn’t consistent if you try to avoid the crowds on the weekend."
• "Some of the produce can disappoint on occasion."
• "They are continually out of things I need every time I shop there."
• "I have heard that other Wegmans have more vegan prepared options so it may be because this store just opened."
• "As big as this store is, you'd think they have everything, but they actually have a remarkably poor selection in some departments."
• "Wegmans as a whole has really gone downhill, including this location. Wegmans used to be a source of high-quality imports and gourmet items like olives, which have slowly been replaced by (meh) Wegmans brand."
• "This store does not enforce COVID protection measures for its customers... This behavior is irresponsible, disappointing and dangerous."

Price and Value

Pros:

• "Was very clean and priced reasonably."
• "Prices at reasonable for the quality."
• "Prices are very competitive."
• "Wegmans even has many pre-prepared meals for dinner and the prices are reasonable."
• "Love this market, the cheese section is ridiculous! Cheeses I would only buy from South Philly are here at a very fair price."
• "Their cut flowers seem to last longer that those bought from other grocery chains and are always a bargain."
• "Despite popular belief the prices are very reasonable, we were Giant shoppers and havr never looked back."

Cons:

• "They were kind of expensive $69.98 which comes to $34.99 per pound."
• "Salad bars are a little expensive but the prepared foods are a great deal."
• "Salad/hot bar is overpriced with a lot of not very good food."
• "For pre-made items that are ready to heat and eat, I find them to be a bit expensive."
• "Stay away from the bakery unless you want to mortgage your house."
• "The hot food that one may take home for dinner is quite tasty, but overpriced."
• "Wegmans used to be one of my favorite grocery stores but it isn't, not anymore. I have watched their prices escalate, even double and treble, in the last 3 years."

Customer Service

Pros:

• "The Cadillac of supermarkets has skinless, boneless chicken breasts for 2.49 to 2.99 a lb. They are not pumped with liquids. Also, Wegmans has excellent customer service."
• "At this Wegmans I got the wrong food item and the cashier allowed me to go back and get the right food item."
• "These folks go out of their way to assist... a breath of fresh air for sure."
• "Great fresh fish and produce! It would've been a 4.5 but our checkout person was a 10!"
• "Everyone one working here is always so kind and helpful."
• "The staff are friendly and helpful."
• "Customer service is the best ive ever seen. Everyone is friendly and pleasant."

Cons:

• "Stopped for dinner at the food bar. More than half of the food was bad."
• "Wegman's used to be my favorite place to shop; sad to see the bean counter's have taken over and compromised the chain's original value proposition (quality you couldn't get else where)."
• "As a long time customer of Wegmans, I am severely disappointed to hear the end of providing bags."
• "Between the 3 of them, one which was a manager, they refused to help, when the store didn’t close for 4 hours on a Sunday evening."
• "People who work there are rude and act like they are better than everyone else."
• "First time I have had a horrible time, extremely horrible. Employees were rude."
• "I was gone less then 30 second. When I came back the manager was very rude telling me that I was holding up the line when there was no one behind me."