ShopRite of Jackson Reviews Summary

Staff and Service

Pros:

• "Workers are friendly but many seem unmotivated or don't take job too seriously."
• "The store is clean, well stocked, great prices and very attentive staff."
• "Pharmacist Frank Papa did an extraordinary job of filling an impossible prescription for me."
• "The cashier I had was very nice."
• "The sales person was very cordial and helpful."
• "Employees knock themselves to accommodate, like this kid went back to the poultry dept twice to find exactly what I wanted."
• "In fact, it seems that all of the employees in the store are friendly and efficient."

Cons:

• "Ok, I had it with this place. I went to the deli counter and asked for 1pd of Jarlsburg. The older guy with glasses from 1982 waited on me... He also has a poor attitude."
• "The deli wait today was absolutely ridiculous, over a 45 minute wait."
• "They gave me the thickest sliced cheese and turkey I have ever seen."
• "Today had strange experience with a female manager while I was a self check out."
• "The self checkout is ridiculous. The minute anything touches the scale it triggers for assistance when the cashiers just stand there looking at you."
• "The cashier Donna made me feel very uncomfortable."
• "Your Deli Clerks Do Not know How to Slice meat according to a customers request."

Store Layout and Cleanliness

Pros:

• "Very clean store with clean parking lot."
• "ShopRite of Jackson is an excellent source for food and needful things."
• "The store is clean, and well-stocked and staffed by friendly employees."
• "A great supermarket that’s always fully stocked and filled with fresh produce and lots of prepared foods."
• "Beautiful place, nice staff and very clean aisles, stocked up neatly n fully in every single Dept...."
• "Great store. Has good stock replenishment and nice layout."
• "Very well organized and friendly staff who go out of their way to help you."

Cons:

• "Dislike having to put a quarter in a device to get a grocery cart, especially when it is raining."
• "The store is arranged in a bizarre pattern that forces you to criss cross back and forth across the store to find basic items..."
• "The store seems dark, the aisles are crowded with displays particularly around the paper product section."
• "It is dirty, and the shelves are normally disorganized."
• "The shelves are higher than at Stop & Shop and more inventory is stored on the topmost shelf, giving each aisle a claustrophobic feel."
• "Last week they had the cases open from the meat department with layers of mold, are you kidding me??"
• "This store is an absolute mess and I'm done giving them chances. We will be using Stop and Shop from now on."

Product Selection and Quality

Pros:

• "The 'sushi bar' is also very good, keep up the good work."
• "The florist in store also has a great selection for any day, and an expanded selection for all the floral holidays such as Mother’s Day, Valentine’s Day, etc."
• "The produce area is one of the best stocked out of all the grocery stores in the immediate area."
• "I think they're produce department has the nicest selection and quality than other ShopRites."
• "ShopRite seems to have the biggest freshest flower collection."
• "They have a wide selection of goods that you can expect of a large grocery store."
• "The deli counter can be busy but the products they sell are top notch."

Cons:

• "Don't waste your money on their standard Italian sub."
• "The cuts of steak and London broil are terrible."
• "The seafood department stinks anymore."
• "A number of products that we constantly purchase have disappeared and they are not carried anymore."
• "Enjoy shopping here but I was disappointed that the sea food counter had no wild caught salmon in stock and I'm unable to go back because I depend on a ride."
• "The strawberries were obviously moldly."
• "Have had two experiences within the last year where I’ve purchased expired non-perishables from their store."

Pricing and Checkout Experience

Pros:

• "The store is clean, well stocked, great prices and very attentive staff."
• "Good prices with manager specials and in store specials."
• "Sells a variety of products and at competitive prices."
• "We were able to find everything we needed even after the thanksgiving rush and the prices were reasonable."
• "The best prices & sales in town and tons of perks for customers such as free Yoga, Free yoga and cooking classes for kids and an onsite Registered Dietician."

Cons:

• "General prices compared to other ShopRites are very expensive."
• "The self checkout sucks they need to bring back the old self checkout Walmart u can check out as many items as u want and no one standing over u."
• "I had to wait 1 1/2 hours to get a rotisserie chicken and no one cares."
• "Every time something is on sale it is gone or no variety on the shelf."
• "The complaints I have about this Shoprite is that first off, the prices are too high."
• "Buyers beware! This place is ripping people off for the past few months that I'm aware of. I have been overcharged several times on posted sale items that are charged full price at checkout."
• "Seemed chaotic and the checkout was very slow."