Trader Joe's Reviews Summary

Selection and Variety

Pros:

• "Crazy selection of frozen food."
• "If you like pumpkin-flavored stuff, NOW is the time to go to TJ’s. They’ve got pumpkin oat milk, pumpkin spice espresso beans, pumpkin bread & muffin mix, pumpkin empanadas, pumpkin ice cream, pumpkin cranberry crisps, pumpkin spiced teeny tiny pretzels, pumpkin beer and DOZENS more!"
• "They have lots of single-serving meals that are both convenient and delicious."
• "They have good beer selection but no real wine section."
• "While the prepared veggies are abundant..."
• "They carry a wide selection of all kinds of food and most of them are health foods, organics or just food brands you never heard of."
• "Trader Joes has some of the most unique well made products."

Cons:

• "Like Whole Foods, this is not a store you can walk into with a grocery list for a particular recipe or meal. You can only buy what they have, which is too limited and does not make it a comprehensive supermarket."
• "There were lots of empty shelves, the flowers were without water..."
• "This TJoes is always out of many products any time of day."
• "However, they run out of supply of all my good shopping needs too often."
• "Shelves empty, freezer sections empty."
• "Shelves were under stocked, not by one item here or there, missing whole categories of essential food products."
• "Occasionally they run out of garlic and shallots oddly enough."

Store Layout and Shopping Experience

Pros:

• "One floor shopping, super fast."
• "This location is not as big as the one on 72nd St. So of course, not as big of a selection on products."
• "Once you get used to the layout, its easy to navigate."
• "Everything is on one floor which makes the shopping easier comparing to other stores in NY."
• "The layout is amazing in their stores."
• "This location feels more spacious than the others I've been to in Manhattan."
• "A mid-sized 1 floor trader joes with a weird maze layout that's easy to navigate."

Cons:

• "This store in particular isn't the most spacious."
• "Crowded most of the time, but their prices can't be beat."
• "This Trader Joes is kind of small so I would definitely suggest going on off hours as it can get cramped."
• "It’s a big space, yet I always find myself not able to complete my usual shopping here as they are missing a lot of items."
• "The layout of the store is very poor and things are moved every week."
• "The layout of the store is kind of confusing for me probably because of its small size."
• "A little tight compared to other TJ locations in the city."

Staff and Service

Pros:

• "The staff is friendly and helpful."
• "I came by a few days ago, and Jon provided me with the best service and really knows how to keep a good conversation."
• "Staff are friendly and check out is fast."
• "Thank God for these kind workers! They’re always great and friendly, even during the rush hour."
• "Their staff is amazing!"
• "The people at the cash wrap at this location are nice and happy to help as they can."
• "The staff are always very friendly and helpful."

Cons:

• "This was the worst Trader Joe's experience I have ever had. This is a 🔥 trap waiting to happen."
• "Unfortunately there's always bad apples everywhere. I had met the most disrespectful and unhelpful cashier at TJ- 670 Columbus Ave."
• "The biggest boondoggle is the registers... You are then directed by some person waving you on to some unclear location."
• "I was literally followed through the store by the twenty something security guard."
• "Exceptionally rude staff (especially one of the 'mates' named Hannah who managed to have a grating and condescending tacky sorority girl vibe)."
• "The worst customer service, as if they dont like Asian customers."
• "The associates here are not as friendly or helpful."

Pricing and Value

Pros:

• "Crowded most of the time, but their prices can't be beat."
• "The prices are unrealistically low for the amazing quality and variety of the products."
• "What may cost $50 in another grocery store, will cost $25 at Trader Joe's."
• "The pricing is great, and the checkout line moves pretty quick even when the place is busy."
• "Trader Joe’s have tons of products with reasonably priced items."
• "I love going to Trader Joe’s. They have the best prices in town."
• "Prices are fare."

Cons:

• "Is it because the price is lower in the absolute term? Not even considering the nutritional effects such as what consuming more sodium do to your health, but the price isn’t that different if one gets rid of a bias."
• "Over-charged all the time! Check your receipts!!!"
• "I discovered that I was charged 2-3 times for a single item."
• "The sad reality of the matter, though, is that the further uptown Trader Joe's goes, the less selection they seem to have!"
• "Lately they're out of things quite a lot."
• "The shoplifting is getting out of hand."
• "It is a terrible thing to have the best grocery store in my neighborhood lose its charm and proceed as another angry store."