GIANT Reviews Summary

Staff and Service

Pros:

• "Staff just not the friendly same, with few exceptions. Great long time employee in the fruit and veg dept and he's always super helpful."
• "This women is a great example as to the kinda employee needed! She needs to be rewarded for her awesome work she does!!"
• "Giant is clean, the staff are never bothered by you if you ask a question and I think they have better products compared to a lot of the grocery stores out there."
• "Lamont S. was most knowledgeable about the store... He was patient with my questions and rang up my order."
• "The employees on duty tonight are awesome."
• "The people who work here are very friendly, and always helpful."
• "Clean store, helpful staff. I was particularly impressed with the woman in the deli. She was SUPER helpful (especially for almost 10pm)and deserves a raise!"

Cons:

• "The elderly black woman at the customer service desk is INCREDIBLY rude and disrespectful."
• "A terrible store with ignorant workers."
• "He not only wasted her time by having her come back to the store but lied to her twice."
• "Store associates aren't too friendly and the ones who are appointed to self checkout seem like they're expecting you to steal something so they watch you very closely."
• "Deli department staff were rude and did not even acknowledge me standing there for 10 minutes waiting to be asked if I needed help!"
• "Moreover, the gentleman who assisted me in the meat department with the tie dye mask was incredibly rude—I regret not asking for his name."
• "Customer service people are rude and carry on personal conversations while helping customers."

Product Availability and Selection

Pros:

• "I love the Giant! I usually find everything I need. The prices aren't bad and they have a large selection of organics, both produce and packaged."
• "This Giant is well stocked, has great prices, and a well trained, courteous and helpful staff."
• "Let me tell you why I love this store, and why I come here from New Jersey to shop sometimes: this store carries an excellent selection of vegetarian/vegan options at better prices than Acme and Whole Foods."
• "So nice and they have a good gluten-free section."
• "The selection here is really good."
• "This store has one of the largest gluten free sections of any grocery store."
• "Large grocery chain with all of the typical offerings, hot and cold prepared foods, deli, butcher, fresh fruits and vegetables as well as seasonal items."

Cons:

• "Firstly, they are unable to stock their shelves with their own brand of soda. It is always sold out."
• "Lots of empty shelves, sale items 'not in yet', and very few cashiers."
• "The fact that 'digital only' coupons are advertised right on the shelf in the store, but you have to have the Giant App to be able to actually use them makes it misleading to shop in the store."
• "They never have more than 2 cashiers working and typical wait times for a cashier are around 15 to 20 minutes."
• "Recently they have had an absolutely terrible selection on almost everything in the store, alot of the shelves are bare."
• "Half gallons of half and half (store brand) are frequently sold out and gallons of milk are sometimes sold out."
• "The produce at this particular location isn't the greatest fresh wise that is."

Store Cleanliness and Organization

Pros:

• "This is always a well-organized, fresh, friendly and fun place to shop!"
• "Giant is a very spacey grocery store that is clean throughout the place."
• "The store is always clean and the food is fresh."
• "Store is clean and organized."
• "The store is clean and organized."
• "Excellent store, Staff & location! Always accommodates customers when needed."
• "This store is always clean and stocked."

Cons:

• "The bathroom is disgusting."
• "Constantly finding moldy produce, expired food on the shelves for sale and disgusting conditions all over the store."
• "Every weekend is the same story here, floors are dirty, shelves are not re stocked."
• "The hot bar was completely disgusting."
• "The store feels outdated and could modernize."
• "The store over-prices fresh produce to the point where it's not even worth buying."
• "Over priced and dirty as hell in the deli especially."

Pricing and Value

Pros:

• "The prices were very reasonable in the meat department."
• "Their prices and frequent sales are hard to beat!"
• "Most of the items I wanted to buy were on sale or buy one get one."
• "Prices may have been a little higher than ShopRite but worth finding what I needed."
• "The prices, I feel are fair."
• "Well stocked, easy to shop, good pricing."
• "Always have good produce, the new alcohol section is fun."

Cons:

• "A nice place to shop, but fair warning- you're bound to shell out the bigger bucks."
• "If you are too cheap to staff your store, give me a discount for my time waiting and for me doing a cashier's job of ringing my own groceries."
• "Just bought 10 of these bars and they’re very expensive and they’re all expired."
• "The items are way overpriced as compared to shop rite."
• "It's nice that it's local but the prices and management are outrageous."
• "My only complaint is it tends to be pricey so I can't make this my main grocery store."
• "The store manager was again rude to my pregnant wife when she told him that."