ShopRite of Greenway Plaza Reviews Summary

Customer Service

Pros:

• "The workers are always helpful."
• "The managers Jerry and Tony are absolutely amazing."
• "Friendly staff! Prices are good 👍."
• "The deli worker Devonne is very courteous."
• "Today I was surprised by the wonderful service I received by Elizabeth the cashier located at the prospect st location in Yonkers, NY."
• "Both the checkers and floor staff very friendly."
• "The staff is relatively friendly and helpful."

Cons:

• "It was our first time there people were no wearing their mask there was no wipes to disinfect the shopping cars cashier was very rude."
• "There's a Big African-American Girl That work i think her name is Name Karen she has the Nastiest Attitude ever."
• "I'm very unhappy with the cashier Elizabeth."
• "Cashier got mad at me because she expected me to tell every single customer who lined up after me that she was close."
• "customer service employees aren't friendly."
• "The deli department there is the worse I have been to at any other supermarket in Yonkers."
• "Rude employee wants to stand there and wait while I package my groceries."

Security and Cleanliness

Pros:

• "They have plenty of cashiers so that cuts down on long lines and huge wait time to check out."
• "Very clean and well refrigerated store."
• "The glow up is nice. The sales are still good and they still keep it clean."
• "Nice big store and very clean."
• "Clean, organized and full of friendly staff."
• "This shoprite is clean and organized and we don’t mind driving here to stock up on groceries because they have the best prices!!"
• "The store is always tidy and inviting when I've been there."

Cons:

• "Late nights I wouldn't feel safe going there knowing they don't have many security cameras or just one security guard patrolling downstairs."
• "Ratchet!!! Homeless camped out front."
• "they could do a better job when it comes to cleanliness."
• "Local grocery store but not my first choice. Very dirty parking lot."
• "This particular ShopRite has a lot of sanitary and upkeep issues."
• "Recently a drug users needle was found in the bathroom at this store."
• "Although the upgrade is pretty nice, the bathroom is still as filthy as it was years ago."

Product Selection and Pricing

Pros:

• "There's fresh produce and lots of varieties of food to select from."
• "Wide, fresh, diverse stock, not available elsewhere."
• "The store has a nice meat and fresh produce department."
• "They're promotions during holidays for free Turkey/ham are better than those of other supermarkets I've seen."
• "Shoprite is definitely the place. Prices are right, always busy, yet I always get out with no problems."
• "They also have good sales at certain times."
• "I love this supermarket because they have great sales each week."

Cons:

• "Customers are actually been overcharged."
• "Not a good variety of non meat foods."
• "No organic cheese."
• "Every single time I use this service they wait until I'm there to pick to let me know they don't have items I've ordered."
• "Shoprite has gotten so EXPENSIVE they are going to lose a lot of customers."
• "For the sales they never have enough of the sale product by the 3rd day of the sale."
• "There is always a line to get out of the store cause they never open enough lines."