Fresh Thyme Market Reviews Summary

Product Selection

Pros:

• "They had absolutely everything I needed."
• "This store has a little bit of everything."
• "Love all the options available for all types of dietary needs."
• "Many, many gluten-free, Palo, vegan, and other specialty diet items that you don't see at Walmart, Meijer and Kroger."
• "They have a huge selection from chocolates and snack mixes to grains and fruits."
• "They have a good selection of things that I can't always get in my local grocery store such as coconut aminos, plantain chips, a huge variety of produce, and grass-fed, antibiotic-free meats and dairy."
• "Best fresh market in Indiana, love that the employees have such knowledge of the products they carry, their seafood is always fresh, their shrimp was like they had just caught it that day, great all-natural healthy choices of any variety of meat you can think of."

Cons:

• "Fresh tyme had king crab legs on sale the first week of this year. They were out so I got a rain check and as of January 23 they still have none."
• "About 40 percent of the time they seem to have a problem keeping sale items in stock."
• "They are almost always out of their advertised specials."
• "They had 3 peaches and it was the first day of the sale."
• "Sold out of chick breast the first day of sale... Bought nothing bc of this walked out."
• "They had 4 bags and all were rotten."
• "I called 20 times to ask about sea salt in the bulk section and was hung up on before hello every time."

Quality and Freshness

Pros:

• "Produce prices are incredible."
• "The food here is always fresh, like the name implies."
• "I was happy with the sale prices and the fruit and veggies were very fresh."
• "They always have the freshest produce and some kind of meat on sale for my family."
• "Their produce is fresh and delicious."
• "Produce is always fresh as well."
• "The produce is the best in Fort Wayne."

Cons:

• "I had purchased Swiss cheese that is Boar's head brand that was also expired and was sour and dried out!"
• "I discovered expired by weeks - silk almond milk in the cooler, there was more than 10 of them."
• "Some of the produce, however, did look a little old."
• "The repackaged Parmesan cheese I purchased is moldy."
• "Unfortunately, we've purchased fresh items that had expired and were no longer edible or safe to drink (milk)."
• "Dairy is a little sketchy - last milk I bought had all settled to the bottom of the jug."
• "Salad bar was ok had a big selection but every type of lettuce greens they had out were wilted and it was only noon."

Customer Service

Pros:

• "Everyone was not only helpful but full of Christmas spirit."
• "My cashier and the other staff were very friendly and helpful."
• "The staff is always genuinely helpful and friendly."
• "The service is always good with someone usually nearby to answer your questions and the checkout person is always friendly and courteous."
• "Employees are very friendly and quite helpful."
• "Their customer service is wonderful and everybody is helpful and friendly."
• "The staff is everywhere so you can always get help and they're extremely friendly."