Trader Joe's Reviews Summary

Store Atmosphere

Pros:

• "So fresh and clean inside and easy to navigate."
• "It was well organized, clean from the time I stepped foot on the property to the time I entered the building the managers and employees were very nice."
• "Everything is clean and organized, which makes it all the more a great experience."
• "The atmosphere of the store is so welcoming!"
• "The store is clean and well laid out."
• "Always stocked up."
• "Everyone that works there is cheerful and welcoming."

Cons:

• "After all the hype, I expected a lot more. Kinda like a generic Fresh Thyme, and the air smells stale."
• "Unfortunately dogs are not allowed which did ruin my most recent experience there."
• "I will say the aisles are very narrow and the products are all close together so it can be hard to get around when it is busy."
• "Watch out for people who don't pay attention when leaving the store. They just walk right out into traffic."
• "It has an unusual setup, very different from other Trader Joe's I've been to."
• "The store was smaller than I expected, but it does have a lot of interesting items."
• "place is really small"

Customer Service

Pros:

• "Great staff and management always ready to assist with questions or shopping."
• "staff friendly and helpful"
• "The staff is excellent."
• "They are always so helpful and kind. They actually seem to like their jobs!"
• "Customer service is what Trader Joe’s do best!"
• "The cashier was genuinely so sweet when having a conversation with them. Then they gifted me flowers on my way out."
• "The staff is always cheerful, helpful and fun!!!!"

Cons:

• "Helpful staff, but a key item we came to the store for had been discontinued and no longer available."
• "Super nice and helpful employees but it was one particular employee that made us feel uneasy and judged because we felt like we were being followed the whole time."
• "Customer service could be friendlier."
• "Repeatedly skipped in line for service each visit I've made in favor of white customers."
• "They didn't have a few items, but I went in towards the end of the night."
• "They were missing some of the items that have been recommended to me."
• "Finding things was a lot harder than I thought and many items that I'm used to seeing were not available."

Product Selection and Quality

Pros:

• "Thank to Trader Joe’s beautiful flowers I was able to have a garden party bridal shower as well as a bouquet bar as the favor!"
• "Many gluten-free items to choose from, which is very important for someone with celiac disease."
• "The store is always clean and stocked well, nothing ever seems to be out of stock."
• "Veggies, fruits, and produce are so fresh!"
• "You can always find what you are looking for PLUS something unique."
• "They have so many healthy affordable options!"
• "Many unique food choices, and well worth the drive."

Cons:

• "the bagels I bought ended up having mold on them when I went to use them"
• "The fresh produce does seem to spoil more quickly from here than Kroger."
• "some items are outrageously priced i.e. fresh produce such as apples etc"
• "Couldn't find sweet and dry cherries."
• "Miss their gluten-free banana fritters."
• "prices were really high"
• "I really didn’t even want to give this Trader Joe’s a rating! This is the absolute worst Trader Joe’s I have ever seen!"

Price and Value

Pros:

• "Bananas are priced by each, not by the pound. Makes being on a budget so much easier."
• "Some good prices"
• "The prices are reasonable."
• "Love what we can get for the price. They have smaller servings so you can get more variety at a very reasonable price."
• "The prices are competitive and often better than other grocery stores. And they offer items you can't get in other places."
• "Given the quality of items, the prices are very reasonable."
• "Quality products at fair prices."

Cons:

• "Would be expensive to feed a large family from here but for smaller amounts it’s ok."
• "They are a little pricey on some things but for quality it worth it."
• "Rather pricey. Not sure what the hype is."
• "little pricey"
• "prices were really high"
• "This place can get busy on the weekend and dinner time."
• "It's the holiday season and we buy there holiday coffee they sell."