ShopRite of Kearny Square Reviews Summary

Customer Service

Pros:

• "Staff was friendly."
• "Cathy, the deli clerk is wonderful, her customer service is quite accommodating."
• "The staff is friendly and helpful, providing excellent customer service and helpful recommendations for finding the right items."
• "The staff are incredibly friendly. They give you such a warm welcome to make your shopping comfortable & exciting."
• "The ShopRite in Kearny has the most polite, funny and extremely helpful employees."
• "The staff are really friendly and the head of security went above and beyond for me."
• "Customer service is great."

Cons:

• "Love market never had a problem until this guy, please train him in the manners department."
• "3 store associates included the manager on site refused to give me reasonable accommodations due to my hearing impairment."
• "The workers are busy shelving items and don’t care if a customer is waiting at the counter to request a bakery item."
• "I got a nasty cashier today overlooking the self check out."
• "The black lady at the 'self check out' has to be professional and stop raising her voice when she talks to some people."
• "The woman in the seafood area, Her name tag says Dawn. Never smiles, she exudes she hates coming to work."
• "This guy at the register who clearly just don't want to work there was so rude."

Store Layout & Stock

Pros:

• "It is conveniently located in an area where you can get a lot of other items."
• "Besides that, almost everything I come to get here is usually available."
• "The store is well-organized and easy to navigate, with helpful signs and displays throughout the store."
• "THEY HAVE THE SHELFS FULL OF WHAT WE NEED EACH AND EVERY TIME WE GO THERE"
• "The store is very big and has everything fully stocked, no 'bald' empty sections."
• "Shelves are usually pretty stocked."
• "All isles are clean and fully stocked."

Cons:

• "It's hit or miss with produce, though to their credit, its more hit than miss."
• "Produce leave some room for growth, they need fresher produce and more of it actually."
• "One of the worst supermarkets I've ever been to. Looked clean enough but very poorly laid out."
• "This store isn't worth their high prices, bad selection and bad attitudes."
• "Frozen food section is a NO! most of it is old."
• "This store never has all the items I need and it's always filthy."
• "The store is old and outdated, due to this, everything looks so unappetizing."

Price & Value

Pros:

• "Their price are excellent and really competitive for an area with a lot of competition."
• "The prices are reasonable for the quality of the products, making it a great value for your money."
• "This ShopRite has a huge selection with huge savings."
• "Also love the prices and they have the best sales."
• "Prices are terrific! You won't be disappointed shopping here."
• "Prices are decent."
• "Easy to walk through, affordable prices."

Cons:

• "On 4-2-2020 I purchased fillet of fish and salmon 7:99lb... I literally payed $56 for a piece of salmon."
• "Prices for certain items are more expensive than walmart."
• "The prices of the food are EXPENSIVE."
• "I will never shop at ShopRite and the prices are ridiculous"
• "They're always ripping Customers off."