Bareburger Reviews Summary

Category: Hamburger restaurant New York

Address: 795 Columbus Ave, New York, NY 10025, USA

Phone: +16465592986

Rating: 4.6
based on 189 reviews.

Service

Pros:

  • "Service was quick and friendly."
  • "Service was great, quick and efficient."
  • "General Manager Edward and Superstar server Ry are the best combination for great service and an awesome atmosphere."
  • "The wait staff is very polite and attentive."
  • "The service was great. We were seated promptly."
  • "All the waiters are very knowledgeable about the menu."
  • "Our servers were so attentive and very kind and patient since it was our first time here."

Cons:

  • "Service was mediocre and they weren’t even busy."
  • "Seems really understaffed."
  • "Very poor service, the quality of the burgers are the only reason to visit."
  • "Service was lacking. Took forever for someone to take our order."
  • "Waitress will take your order and then disappear/start texting on her phone."
  • "The service was seriously lacking. We felt forgotten, were never checked up on, and had to ask for things several times."
  • "Worst service ever. Tables were wobbly and the order was wrong."

Cleanliness

Pros:

  • "Staff is friendly, place is clean."
  • "Restaurant was super clean and spacious."
  • "Their outdoor seating is great and feels very safe and properly distanced."
  • "The decor was nice, and chairs comfortable, and the establishment was warm!"
  • "Very clean, atmosphere is great."
  • "Restaurant was super clean and spacious."
  • "The toilet looks like the picture. Very clean."

Cons:

  • "Establishment was not clean floor and seating area had food particles everywhere."
  • "There was a funky smell in the air and I can’t tell you what it was exactly."
  • "Also, my clothes smell like the burger joint afterwards - they need better venting."
  • "When they bring you water, look at the cap and see the mold growing on the underside of the cap."
  • "I had to leave before ordering. Horrible customer service: My table wasn't cleaned properly, I had to clean the seats myself with napkins, then the waitresses started to attend customers that arrived after me."

Food Quality

Pros:

  • "The burgers and fries are great as well. Keeps you coming back."
  • "The bun in the burger is delicious, the potatoes."
  • "The dining atmosphere is enjoyable!"
  • "Bareburger has a variety of different delicious burgers."
  • "They have things clearly marked and it tastes amazing!"
  • "The selections of burgers are great, especially when you get to build your own creation."
  • "The food is amazing, customer service top notch, and family atmosphere."

Cons:

  • "The main ingredient-the cutlet is just terrible."
  • "Burgers were raw."
  • "Multiple times the chicken tenders and fries are straight-up burned and charred."
  • "Then the ground beef had something hard mixed in. Gross! Don't know what it was. Maybe a piece of bone."
  • "The most damning thing, in my opinion, was the lack of heinz ketchup, or an equally good tasting substitute."
  • "Burger was cold buns should have been toasted which would have prevented the burger from being soggy."
  • "The burger almost always comes out over cooked."

Atmosphere

Pros:

  • "The dining atmosphere is enjoyable!"
  • "The decor was nice, and chairs comfortable, and the establishment was warm!"
  • "Very clean, atmosphere is great."
  • "It was all in all a great place for a nice quiet and relaxing lunch as the restaurant wasn't crowded."
  • "Great place, delicious food, and awesome service."
  • "Overall a great environment felt very cared for and attended to."
  • "It is a nice atmosphere as well!!!"

Cons:

  • "The atmosphere is a little weird - it's very bright and is a big open cafeteria like space."
  • "The whole place was tense!"
  • "It still creates an air of hostility for both me and my family when dining."
  • "The layout of the restaurant is longer and narrow resulting in a noisy experience with the music a bit too loud."

Value

Pros:

  • "10/10 experience and very affordable."
  • "Food is reasonably priced and doesn't get too busy."
  • "This place has quality food, good ingredients, great options and reasonable prices."
  • "Food was worth it and the alcohol options were great too."

Cons:

  • "It is bit over priced in my humble opinion."
  • "The food is so damn expensive. I mean really expensive...I never thought I'd see a more expensive burger joint than 5 guys."
  • "If you are vegan I can see why you would be gaga over the place otherwise there are much much better places to spend $66."
  • "Very pricey burgers for poor quality."
  • "burgers are good but overpriced."

Management and Staff

Pros:

  • "General Manager Edward and Superstar server Ry are the best combination for great service and an awesome atmosphere."
  • "All the waiters are very knowledgeable about the menu."
  • "The manager of this restaurant named Mary and all Working Staff like Anthony is friendly, place is clean."
  • "They have a million dollar manager in Bruno.. they made my order and made up for the hiccups in the order and I left with a smile on my face."
  • "Their customer service is attentive, responsive and kind."

Cons:

  • "Management- what is happening here? Staff was super nice and tried real hard but were pretty clueless- I blame that on management and training, not on staff."
  • "The manager at this site made me very uncomfortable, I’ve never seen someone berate and openly harass his female staff the way this man has."
  • "Unfortunately Customer service over the course of several visits in this location were lacking the drive other BareBurger's have to maintain their happy customers."
  • "They forgot I was there and seated a party that came in 10 minutes after me and took their order."

Options and Variety

Pros:

  • "Bareburger has a variety of different delicious burgers."
  • "Tons of vegan, gluten free, veggie, keto options."
  • "This place has an extensive menu of customizable burgers with tons of vegan options."
  • "Not one, BUT TWO VEGAN BURGER OPTIONS!!!"
  • "They have elk, bison, and ostrich burgers on the menu."
  • "Best of all, they have vegan shakes!"
  • "They have vegan cheese and vegan sauces as well, including vegan mayo."

Cons:

  • "I just hate that they have remove a vegan burger that I Loved which to me taste like a whopper."
  • "The thing that makes them lose two stars is the lack of vegan and vegetarian options and the lack of exotic meats."

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