"The theater was just fantastic with beautiful decor and you can see the stage from any seat."
"Theatre retains its original ‘old style’ charm."
"Very nice historical venue in Manhattan's theater district."
"Its an old and very beautiful theater."
"The whole theater had a 50s feel to it."
"Loved the intimate feel of this theatre!"
"Lasting impressions: Nice, intimate theatre."
Cons:
"It didn't appear there were adequate exits in the event of a fire."
"Yesterday, when I was at the theater it was quite cold."
"The theater gets quite crowded."
"During intermission, gets so crowded, so hard to move around within the crowds."
"The Air Conditioning in the theatre is also very loud and annoying."
"The theater is trying to scam the public."
"This is the worst theater I have been to in Broadway."
Seating Comfort
Pros:
"Seats seem to have good sight lines. Acoustics are clear."
"The place was clean with comfortable seats."
"Seats were decently comfortable."
"Our near front row seats were very comfortable and provided us with amazing views of the show."
"The view was actually good and the chairs were soft enough that my bum didn't hurt."
"The seats have been refurbished relatively recently, so they are fairly comfortable."
"Our party all have long legs, but we were incredibly comfortable in our seats in the mezzanine."
Cons:
"SEATS ARE RIDICULOUSLY SMALL!!!"
"The seating is very close together."
"Seats are very narrow, and you just hope everyone is just capable of seating through 3h shows."
"Cramped, cramped again and dangerously cramped."
"The seats are really tight and the view of stage was obstructed for the seats we got."
"Seats are tiny, like my size 7 feet had to be sideways to not hit the seat in front of me."
"The seats, like many theatres unfortunately, were very uncomfortable."
Show Quality and Performance
Pros:
"Loved THE WHO'S TOMMY. Great music. Ambitious dancing. Rockstar cast."
"The cast performance was incomparable."
"Harry is exceptionally talented and he has really good musicians with him, especially the drummer."
"The cast is absolutely extraordinary! The scenery is astounding!"
"Show was very funny, great voices and slick performance."
"Pretty Woman: The Musical, great show patterning the movie. Entertaining with a great score by Bryan Adams."
"The show it self pretty woman was just brilliant and the case as well."
Cons:
"A Christmas carol was an absolute waste of time."
"Cancelled the Hamilton performance after waiting in our seats for over an hour."
"Andy Karl, the lead is a very good actor but doesn't have a strong singing voice."
"I went to this theatre to see A Christmas Carol and was extremely disappointed."
"Play notwithstanding, which was excellent, this theatre is everything you don't want it to be."
"The show was awesome though. Really enjoyed A Christmas Carol. 🎄"
"It should’ve been named: “One Christmas Carol”. :) Definitely a unique and interesting experience but advertisement could be better letting people know it is one man show."
Staff and Service
Pros:
"The staff is very friendly and it's nice to see them enthused about productions."
"The staff was also very friendly and helpful."
"Staff are helpful and efficient."
"The staff was cool."
"Janice, one of the ushers, was very nice and helpful."
"The staff were all incredibly friendly and helpful."
"Staff is very efficient and great demeanor."
Cons:
"The staffs are rude."
"Incredibly rude front of house staff."
"She should not be working with the public Yelling at our whole group."
"Disturbingly poor customer service at evening performance."
"One of the ladies that works the auditorium... Just rude."
"However, there was a staff member who was working the refreshment stand near the mezzanine; This was a young man who was just awful."
"The older lady that works in the bathroom is RUDE!!!!!"
Facilities and Amenities
Pros:
"Very nice theatre. Close to subway and bus."
"Both the acoustics and view were great."
"The restroom attendants were on point, the women's line moved quickly."
"Security and covid checks at the door were quick."
"However, the bathrooms are very clean."
"Bathrooms were very clean."
"The bathrooms aren't convenient and they're overcrowded."
Cons:
"Those prices for simple snacks we're obscene."
"The line for the restroom at intermission winds down two floors of stairs."
"They blasted the show over PA speakers, which were poorly placed."
"The charge for a bag of potato chips $6 it's too much for someone like me."
"Female bathroom was broken and leak through the staircase."
"They sell snacks in super noisy and crinkly containers."
"The Nederlander theater needs to add additional bathrooms, it currently has one smallish male and one smallish female bathroom."