Walmart Supercenter Reviews Summary

Category: Department store

Address: 2825 NJ-18, Old Bridge, NJ 08857, USA

Phone: +17329550139

Rating: 4.1
based on 295 reviews.

Store Layout and Cleanliness

Pros:

  • "Two entrances make the store very easy to enter."
  • "The shelves are always stocked, and they have everything you could possibly think of."
  • "Walmart Supercenters are normally very messy and this one was very organized and everything was where it belonged."
  • "Very clean as soon as you walk in."
  • "Clean, well kept, and organized."
  • "Its neat and organized here."
  • "The store was clean and well-organized, making it easy to find what I was looking for."

Cons:

  • "The men's room was not as clean and well maintained as the rest of the store."
  • "It's a typical Walmart. Place is a mess, yes it's the holidays but it looks like a tornado ripped through the store and no one even tried to organize it."
  • "Shelves are a disaster and never stocked."
  • "Huge store, lots of Merchandise but once again Wal Marts in Old Bridge are filthy, the parking lots are disgusting, In the store Merchandise is all over the floor, things thrown on shelves everywhere just a mess."
  • "Store looks sloppy to me."
  • "Toy shelves are empty. New stock either never arrives or is late."
  • "This is the cleanest Walmart I’ve ever been to."

Customer Service

Pros:

  • "I love this store, the workers are very nice and very respectful."
  • "Staff is usually helpful when I ask them anything."
  • "All associates seem professional and willing to help."
  • "The Self Checkout person I see there a lot is lovely though, so is Maria in the Pharmacy."
  • "Amazing customer service from Danny as well as Jacob. Both attempted to resolve my return issue, which was due to a system glitch and labeling on the product."
  • "The staff members were friendly and helpful, answering any questions I had and assisting me with my purchases."
  • "This is the first Walmart where an associate just looked up at me and just said 'hi how are you guys doing do you need any help with anything?'."

Cons:

  • "Absolute mess ..... No one willing to help with anything in this store."
  • "By now you noticed nobody working anymore in the store. They hide with their phones."
  • "Like every walmart I have been too, it was dirty, employees were not helpful, made me feel I was a bother to them."
  • "I have been trying to call this Walmart for 2 days to order a cake. No one answers at the bakery or the main line."
  • "This store staff really don't understand the meaning and propose of pickup."
  • "I was shopping while black in the Old Bridge New Jersey store... I was followed throughout the store by Asset Protection associates."
  • "This walmart is terrible! Employees holding stock for their own friends."

Pricing and Checkout

Pros:

  • "One of the standout features of this store is its self-checkout option, which significantly reduces wait times at the register."
  • "I find the price is really good at Walmart."
  • "Prices are competitive and choice of canned goods is great."
  • "I could not believe that it is still possible to buy a $10 pair of shoes and they will be as comfy as $50 ones. Bravo Walmart!"
  • "Clean, always stocked, great prices."
  • "Most of the products are cheaper than other stores."
  • "I find a lot of prices that are the same as they were before every other supermarket increase them."

Cons:

  • "The management keeps a limited number of people on checkout to force customers to use self checkout."
  • "Self checkout is a nightmare due to numerous glitches."
  • "Only 2 or 3 cashiers. Long lines."
  • "Today I stopped by to buy some canola oil for my restaurant. On the shelf, it’s labeled as $2.28. I picked up 60 bottles and when I got to the cash register, I was charged $2.88 each."
  • "People claiming this store has enough checkout lines is absolutely a lie."
  • "NO check out lines open after 12 midnight except self check out."
  • "Checkout experience frequently takes forever."

Product Availability

Pros:

  • "They have a very nice bakery and if you really like chicken they sell two or three different types."
  • "The women's dept was less than varied with quality items."
  • "They usually have an adequate amount of cashiers and you always have the option to use the self checkout."
  • "Their vegetables are always fresh and reasonably priced."
  • "They had a lot of things on sale in the womens clothing dept."
  • "It's clean and very well stocked."
  • "They have Pharmacy, Nails πŸ’… vegetable πŸ₯’πŸ† dairy 🧈 clothes, inner wears, accessories etc everything."

Cons:

  • "They have no signs up stating that they don’t accept wic and then when you’ve spent 2 hours trying to meet the ridiculous requirements WIC has they make you feel like absolute garbage for trying to pay with wic."
  • "Its mid summer and they just now stocked the bikes?"
  • "Idk...i like this Walmart but lately they're having a hard time keeping the shelves stocked."
  • "However, some of the items I was searching for were not on the shelf."
  • "Poor Management in the electronics section lead to consistently inaccurate stock readings."
  • "They never order enough dog food and other items. The shelves empty out fast and are poorly restocked."
  • "Toy shelves are empty. New stock either never arrives or is late."

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