Walmart Supercenter Reviews Summary

Category: Department store

Address: 2800 Walmart Dr, Huntington, IN 46750, USA

Phone: +12603588311

Rating: 3.8
based on 148 reviews.

Customer Service

Pros:

  • "This particular Walmart is worthy of me ending this on a positive, so I would just add that I chose this place over all the other options because of the great customer service they provide."
  • "Everyone running the store was happy to help out."
  • "Super friendly staff that was friendly and professional."
  • "Very friendly staff and greeters. Masks and hand sanitizer available."
  • "Great staff too, especially in the chaotic Halloween hours."
  • "Staff friendly and knowledgeable.. my compliments to Zach and Leslie back in the bay area."
  • "All employees we saw asked if we were finding everything. Took us to where we could find it."

Cons:

  • "Had a bad experience today at the customer service desk."
  • "The Huntington Walmart is not a very good place to go. The Walmart staff are not helpful nor are they nice."
  • "Customer service people were rude and refused to help me."
  • "Most of the staff couldn't be bothered to assist and make things difficult when they don't need to."
  • "Employee's are not friendly, hardly ever see them smile or greet customers with a genuine hello."
  • "After waiting for 30 mins I asked another helper if they knew somebody was coming to help me and they said idk and kept walking."
  • "You could go in one day and the workers are so eager to help and other days you cannot find anyone."

Store Layout & Cleanliness

Pros:

  • "This Walmart is clean well stocked and employees actually care about the store."
  • "Wal-Mart supercenter is one of the most visited places in Huntington, Indiana. It's clean and welcoming environment is next to being one of the most enjoyable places to shop."
  • "This Walmart does have one of the better floor plans."
  • "The store was very clean. Everything was very neat and organized."
  • "The store has all its sections well laid out so it's easy to find what I'm looking for."
  • "The store itself is fine. Helpful employees and a decently clean store."
  • "Our Wabash Walmart is clean, well stocked unless there are emergencies that tequila people to stock up on house hold things and groceries."

Cons:

  • "Store is understocked and messy."
  • "It is so messy and half the time they don't have what I need or want for anything."
  • "The produce department was almost empty. The produce left like salads was rotten."
  • "They have been having trouble getting products stocked. A lot of empty shelves."
  • "Too many items missing from the shelves, and prices missing off shelves so you don't know what you're going to pay for it."
  • "It's variety of items were very limited. There were no live herbs in the produce department and no custard in the baking aisle."
  • "I'm so disappointed in this store. I have been trying for weeks to purchase my cat's food and the shelves continue to stay empty."

Pricing & Checkout Experience

Pros:

  • "Always the lowest prices in town."
  • "It's affordable shopping for the whole family whether it be food, beverages, clothing for all ages."
  • "Usually great clearance deals every week."
  • "Very low cost and shopped while we waited."
  • "Its great to save a lot from here also I recommend you to download the Walmart app so you can earn cash back."
  • "5 star because of the Walmart Pay option in the app where I can digitally keep all my receipts."
  • "I love it that I can self pay or use full service pay and now that I can use Walmart Pay with my phone it's the best!"

Cons:

  • "Prices are getting higher every time I go in there."
  • "Only two checkout lanes open at 3 PM!"
  • "Lines are way too long and it is ridiculous on them cutting back on jobs for cashiers."
  • "Not enough check out people. Sometimes have to wait in line for 5 to 15 minutes just to check out."
  • "Waited 20 min in line just to check out."
  • "Considering all the money Walmart is saving by making customers ring up their own items we should see CONSIDERABLE price drops."
  • "They give a lower price plus make take a gift card, then if you buy it at one Walmart well, say for $5 and it's the wrong size, theirs is 7.98, they won't exchange it the refund you $5, make you pay the $7.98."

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