Walmart Supercenter Reviews Summary

Category: Department store

Address: 3271 PA-940, Mt Pocono, PA 18344, USA

Phone: +15708954700

Rating: 3.9
based on 292 reviews.

Staff and Service

Pros:

  • "I have not had any problems with store employees. They seemed to be professional, helpful and polite in general."
  • "The two associates I encounter (Antoinette, the other associate I can’t recall by name) represented this Walmart well!"
  • "I believe workers like Steve need a raise, promotion, some kind of recognition because a Steve is not easy to come by these days."
  • "Associates very helpfulπŸ‘Œ"
  • "Nice cashiers who always say hello and thank you for shopping there."
  • "The employees are friendly, pleasant and helpful."
  • "The staff are helpful and friendly."

Cons:

  • "employees walking around complaining about customers...."
  • "Most folks working there are downright rude."
  • "Employees don't seem to care about anything anymore..."
  • "This store sooo unorganized. The night manager that I just engaged has poor customer service skills."
  • "Visitors are very rough and rude to staff."
  • "The way this store treats it's employees is just disgusting!!"
  • "If I could give negative 5 stars I would. This store is unprofessional and the workers are lazy."

Store Layout and Cleanliness

Pros:

  • "It's a Wallmart. Clean, friendly staff, not half bad restrooms."
  • "The entrance wasn't crowed. Enough shopping carts, well organized and the shelves were full."
  • "Store is clean for the most part, as much as the employees can do with all the people in there shopping."
  • "Store is pretty clean and shelves are kept stocked."
  • "Clean store, nice floors and well stocked."
  • "STORE IS ACTUALLY ALWAYS CLEAN, REST ROOM TOO"
  • "The store is very clean and maintenance does an impeccable job."

Cons:

  • "There's a Mess everywhere."
  • "This one is dirty. The parking lot and surrounding property has garbage all over."
  • "Store was pretty bare."
  • "Normally shelves are empty."
  • "Shelves are always empty. Garden, home goods, cleaning supplies, blanket and bed sheet, bike, toy section mostly empty."
  • "This particular supercenter is very off putting. The place is chaotic, messy, and often times you can't find an employee to help assist you."
  • "Bathroom was gross, floor was filthy with toilet paper and dirt and the toilets were dirty."

Shopping Experience

Pros:

  • "Best Walmart for curbside pickup."
  • "Walmart was 10 mins away. Was able to get all the toiletries and groceries I needed for my 3 day getaway from the city."
  • "Large parking lot attached to the place. Kept clean and greeted at the door."
  • "Coming from the city, I've always been a Costco fan, and still am, but walmart is pretty good."
  • "A lot of parking available. Easy to get in and out of."
  • "They actually answer their phone! It was 9 pm and I had called to ask if by any miracle the money center was still open. They answered on the 3rd ring!"
  • "Great value. You can find everything you need in one place."

Cons:

  • "They make a lot of mistakes when ordering online."
  • "Yesterday at the self checkout, the machine was giving lots of trouble to scan and recognize items."
  • "Had a horrible experience when I was trying to exit the store with my kids and my groceries."
  • "A very bad experience, only three checkouts were open with lines going down into the store with at least 10 people in line minimum."
  • "it's always an issue with people parking along the store curb side getting in the way of traffic and pedestrian crossing"
  • "The store is very crowded and it's only 3 checkout lines opened."
  • "Only thing i hate is after waiting in the food line u then have to wait to get out the door."

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