Target Reviews Summary

Customer Service

Pros:

• "The staff is friendly and helpful and is usually easily accessible which makes it a no-brainer to shop at this place."
• "This location has amazing customer service. Whenever I need something I get immediate help."
• "All cashiers at the registers!! Employees on the floor answering questions."
• "Managers and ladies at the service counter are always nice and acknowledge my kids."
• "Employees are always helpful & friendly."
• "The employees were friendly and courtesy."
• "Everytime I'm in this store looking for something this young man name Trey helps me out."

Cons:

• "There is no professionalism in this store, I searched for help almost 15 minutes and no one was around."
• "Worst customer service ever went to this customer service counter to return some cat and Jack clothing."
• "Horrible Staff... The lady at customer care at the customer care is like very rude."
• "Older lady at customer services needs to be avoided if you have a price issue."
• "Worse customer services, Unapologetic behavior of manager."
• "I had another rude cashier at customer service that just didn’t want to help me at all."
• "The customer service at the return are very rude and mean."

Store Experience

Pros:

• "It was such a pleasure shopping at Target tonight!!"
• "The store is always clean and nicely laid out."
• "Usually clean and tidy every morning (before the customer rampage the isles)."
• "Drive Up experience was unbelievably good."
• "Target is a pleasure to shop at! The store pick up dept. does a great job."
• "This South Plainfield store is well stocked and clean."
• "It’s always clean, organized and fully stocked."

Cons:

• "Very small selection of tea bags (didn't have what I came for)."
• "The diapers are damaged and empty racks."
• "Also none of the self checkouts are open. Which is really inconvenient when you're only buying two items."
• "Not the best target, they don’t carry most items that other targets do."
• "Typical Target mostly. The day I'm writing this review the store is a bit of a mess especially in clothing and the adult collectable section."
• "This store is horrible! You call no one ever responds, if you go in the store everything is a mess and dirty one of the worst targets in the area."
• "Ever since they renovated, it feels like they only ever have half their shelves stocked."

Checkout Experience

Pros:

• "Whenever I go the lines are never insane which is a plus."
• "The checkout process was ease and fast."
• "Managers pay attention to open more check out counters when there are lines so you don't have to wait long to pay."
• "Quick billing with self service."
• "Transaction was efficient and effortless. Item was exactly as presented on website."
• "DRIVE UP is AMAZING and free! Download the app and give it a try. Huge time saver."
• "I never have to wait on lines very long."

Cons:

• "I don't like that Target has very few cashiers (one today) and expects customers to self-check."
• "Whelp, the new stupid inconvenient Target self checkout rule just lost me as a customer!"
• "Folks at the self check out might as well be performing surgery—slow lines."
• "I have to check myself out, have to be aware of incorrect pricing, the restructuring of the clothing department has me looking all over for what I want, and the prices are too high for Target merchandise."
• "While I was I self checking out the gun scanner wasn’t working as an employee has told me but I do have a bad habit using it since the Target that I usually go to DO HAVE WORKING GUN SCANNERS."