"Always liked this store, missed it for the last 4 months, very impressed to come back & see how clean & concerned they were with Coronavirus."
"It's a very pleasant In-Person Shopping experience."
"Store always seems clean maybe a little outdated but adds character."
"Boscovs presents a clean, well lit store."
Cons:
"Never felt more uncomfortable browsing the men's dress shirt and ties department."
"The changing rooms are basically utility closets with as much dust and tumbleweeds as you'd find in the desert."
Customer Service
Pros:
"Salespeople are always very helpful."
"The people that work there are always kind and considerate and will go out of their way for you if they can."
"Staff were friendly and attentive."
"The people who helped me were excellent."
"The staff at the garden center entrance were extremely polite and helpful."
"The employees are helpful without being vulture like."
"Michael was very helpful in the optical department."
Cons:
"Doesn’t care about people who have medical issues and can’t wear a mask."
"Staff are rude old ladies. Barking orders at you about where to stand."
"The first store employee I ran into was rude and snobbish."
"Rude cashier. She talked to my disabled child like she was an animal."
"The staff here are rude. They all look miserable."
"Not one but two different sales clerks were very rude."
"It was a very disappointing experience, the customers were rude and so was the staff."
Product Selection and Pricing
Pros:
"They have clothes that are good quality at a fair price."
"Love this store! Can't beat the price!"
"Boscovs is brimming with merchandise."
"Boscovs has quality apparel at great prices."
"They have wonderful selections in every department as well as great prices!"
"phenomenal prices if you pay attention, even better than amazon."
"It has great prices, it's very organized and I always end up with at least 2 bags of goodies to take home."
Cons:
"I wanted to get some sweaters also, however, I didn't find any."
"Was so surprised how expensive a small heart was over 100$ when advertised at way lower prices."
"The store feels old fashioned, the regular prices are high, and the loss leaders can be bargains."
"For some reason they have a giant selection of these at good discounts. Upstairs is a great chocolate counter and a large section of, 'As Seen on TV' products."
"They need a new buyer, clothes are old looking and I am a senior!"
Store Policies and Services
Pros:
"And my friends if you buy a gift there they will wrap it for you."
"The gentleman at the checkout counter saw my USAA Visa, and informed me that they give a 15% discount to military members and veterans."
"They also wrap your Christmas presents for you who does that anymore I'll tell you.. no one."
Cons:
"Be careful with their credit cards. It’s best to use your own."
"Whatever you do; DO NOT get a credit card here (the bank was ruthless during the pandemic!)."
"I dropped my credit card with you because you wont take cash for a card payment."
"The lady at the counter told me that even though I didn't want or need a bag for the single item I purchased, it was against the rules for her not to put it into a bag."
Accessibility and Convenience
Pros:
"Plenty of parking available."
"They have EVERYTHING. If you don't find it here, you don't need it."
"You can find Men's big and tall suits and clothing, a plethora of women's clothing, shoes, jewelry etc."
"Generally they have anything you want except for lottery and frozen food!"
Cons:
"Everybody there had to wait in the check out line to ask the sales person to get the size shoe they wanted."
"The shoe department is always under staffed."
"The layout is awful... It makes it very confusing to know where to look for correct size."