Walmart Reviews Summary

Category: Department store Philadelphia, Pennsylvania

Address: 9745 Roosevelt Blvd Ste A, Philadelphia, PA 19114, USA

Phone: +12156980350

Rating: 3.9
based on 283 reviews.

Customer Service

Pros:

  • "Staff is pretty friendly."
  • "The workers are kind nice respectful & helpful also."
  • "The employees really try hard to be sure that you are pleased with your visit!"
  • "Customer service and pick-up team were very helpful and gathered my items that were actually restocked."
  • "Employees are nice and friendly. Customer Service employees were great anytime I've had to go there, friendly, funny and go above to help the customers."
  • "Staff and customers were extremely pleasant and helpful."
  • "The staff is always friendly and helpful, ready to assist with any questions or concerns."

Cons:

  • "It's an uncomfortable Walmart to go, the employees are just awful, the store is a mess, the parking is dirty."
  • "Worst employees i have ever seen, went to do a return, 5 store associates standing by the entrance doors doing absolutely nothing."
  • "The associates were rude and refused to get a manager."
  • "The front end manager was so rude and mean around 10.00 am this morning."
  • "The workers are rude and dismissive."
  • "Not all Employees were helpful."
  • "The employee at this customer service counter really needs some retraining."

Store Cleanliness and Organization

Pros:

  • "Store was nice and clean the gentleman Scott great employee always helps me out when I'm there hard worker always pleasant with a smile."
  • "It is pretty clean, especially compared to some other Walmarts I have been in. It is very well stocked."
  • "This location is nicely stocked and usually clean."
  • "The store was very clean, customers and the staff employees were all wearing face mask/safety covering."
  • "I was pleasantly surprised... merchandise was not out of order all over the place."
  • "I am not a Walmart fan. However, this one was well stocked, clean, and although there was a constant flow of people, merchandise was not out of order all over the place."
  • "It's always nice and clean and usually stocked pretty well."

Cons:

  • "A fine Walmart, but the place is constantly packed!"
  • "Shelves and stocked items all over the place not neat."
  • "The store was tore up and messy. Stuff thrown about. Store was dirty."
  • "The Walmart I visited is always in disarray."
  • "Today I went to get a few things from this Walmart, and went to use the women's bathroom before leaving. The women's bathroom was the filthiest, stinkiest, wettest, smelliest, and trashiest Walmart women's bathroom I ever seen."
  • "Needs to be cleaned up, no heat as you walked in, doors not working properly, dirty entrance, dirty restrooms."
  • "Dirty, disheveled, undermanned."

Shopping Experience

Pros:

  • "Found what I was looking for and they even have lottery right next to self checkout."
  • "I satisfied about my new glasses and ice-cream, which I bought on hot day yesterday."
  • "Will definitely continue to shop here."
  • "Self check out moves fairly quick."
  • "Say what you will about Walmart, But, in my experience they have everything!"
  • "They really do have the best deals. I always leave with a lot of bags and spend very little."
  • "Great variety of clothes, appliances, shoes, household items, toys, sporting goods, groceries, and much more."

Cons:

  • "Half the carts don't track. Not fun shopping there!"
  • "Why do all Walmarts, look like its about to be a storm and the shelves are wiped out on a Tuesday at 12???"
  • "Walmart stores are going down hill went to 2 stores and they didn't have v neck to shirts and other stuff I need it, they are doing away with the cashier so they save money but they don't buy anything the shelfs are empty."
  • "It’s ok, parking horrible sometimes... And self checkout doesn’t take cash most of the time."
  • "To small to have room to shop plus too many workers on the floor stocking shelves in your way blocking you from shopping."
  • "Always has empty shelves whenever i go in. Always been like that."
  • "The shelves not well stocked."

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