Category: Department store Philadelphia, Pennsylvania
Address: 9745 Roosevelt Blvd Ste A, Philadelphia, PA 19114, USA
Phone: +12156980350
Rating: 3.9
based on 283 reviews.
Customer Service
Pros:
"Staff is pretty friendly."
"The workers are kind nice respectful & helpful also."
"The employees really try hard to be sure that you are pleased with your visit!"
"Customer service and pick-up team were very helpful and gathered my items that were actually restocked."
"Employees are nice and friendly. Customer Service employees were great anytime I've had to go there, friendly, funny and go above to help the customers."
"Staff and customers were extremely pleasant and helpful."
"The staff is always friendly and helpful, ready to assist with any questions or concerns."
Cons:
"It's an uncomfortable Walmart to go, the employees are just awful, the store is a mess, the parking is dirty."
"Worst employees i have ever seen, went to do a return, 5 store associates standing by the entrance doors doing absolutely nothing."
"The associates were rude and refused to get a manager."
"The front end manager was so rude and mean around 10.00 am this morning."
"The workers are rude and dismissive."
"Not all Employees were helpful."
"The employee at this customer service counter really needs some retraining."
Store Cleanliness and Organization
Pros:
"Store was nice and clean the gentleman Scott great employee always helps me out when I'm there hard worker always pleasant with a smile."
"It is pretty clean, especially compared to some other Walmarts I have been in. It is very well stocked."
"This location is nicely stocked and usually clean."
"The store was very clean, customers and the staff employees were all wearing face mask/safety covering."
"I was pleasantly surprised... merchandise was not out of order all over the place."
"I am not a Walmart fan. However, this one was well stocked, clean, and although there was a constant flow of people, merchandise was not out of order all over the place."
"It's always nice and clean and usually stocked pretty well."
Cons:
"A fine Walmart, but the place is constantly packed!"
"Shelves and stocked items all over the place not neat."
"The store was tore up and messy. Stuff thrown about. Store was dirty."
"The Walmart I visited is always in disarray."
"Today I went to get a few things from this Walmart, and went to use the women's bathroom before leaving. The women's bathroom was the filthiest, stinkiest, wettest, smelliest, and trashiest Walmart women's bathroom I ever seen."
"Needs to be cleaned up, no heat as you walked in, doors not working properly, dirty entrance, dirty restrooms."
"Dirty, disheveled, undermanned."
Shopping Experience
Pros:
"Found what I was looking for and they even have lottery right next to self checkout."
"I satisfied about my new glasses and ice-cream, which I bought on hot day yesterday."
"Will definitely continue to shop here."
"Self check out moves fairly quick."
"Say what you will about Walmart, But, in my experience they have everything!"
"They really do have the best deals. I always leave with a lot of bags and spend very little."
"Great variety of clothes, appliances, shoes, household items, toys, sporting goods, groceries, and much more."
Cons:
"Half the carts don't track. Not fun shopping there!"
"Why do all Walmarts, look like its about to be a storm and the shelves are wiped out on a Tuesday at 12???"
"Walmart stores are going down hill went to 2 stores and they didn't have v neck to shirts and other stuff I need it, they are doing away with the cashier so they save money but they don't buy anything the shelfs are empty."
"It’s ok, parking horrible sometimes... And self checkout doesn’t take cash most of the time."
"To small to have room to shop plus too many workers on the floor stocking shelves in your way blocking you from shopping."
"Always has empty shelves whenever i go in. Always been like that."