Bonefish Grill Reviews Summary

Service

Pros:

• "The service was wonderful."
• "The server and manager were very quick to take care of me."
• "Our waiter, Eric, was very pleasant, informative, punctual & attentive...without being overbearing."
• "Manager Rich was so gracious and accommodating."
• "Our server Kat…was on point in all aspects of our dining beginning to end."
• "Our waiter Sean was also very friendly and hospitable!"
• "Wonderful staff and great customer service."

Cons:

• "The food was cold when we got home less than a mile away and items were wrong or missing."
• "Soup was lukewarm and server reheated probably in microwave."
• "Service could have been better."
• "It was getting busy, but I would have expected that someone would have said I will be right with you."
• "The hostess and most of the people who work there were extremely miserable."
• "Service is really slow."
• "Very unhappy, took a long time for server to greet us."

Food Quality

Pros:

• "The Bang Bang Shrimp is a standout appetizer loved by many for its deliciously spicy kick."
• "The drunken coconut cake was delicious."
• "The Salmon was delicious."
• "The softshell crab with a crabcake on top was tasty along with green beans."
• "Great food...had scallops with pasta. Seared perfectly, pasta also seasoned perfect."
• "The food never disappoints."
• "The bang bang shrimp were delicious as usual and the tempura crusty sashimi tuna is exceptional!"

Cons:

• "The lump crab meat on top was minuscule."
• "The souflet was dry and burnt."
• "The mahi mahi it was very very dry with not much flavor."
• "Ordered fish and chips and bang bang shrimp. It was all undercooked."
• "The Atlantic salmon was dry and almost inedible."
• "I ordered Filet Mignon medium well and asked for very little pink, it was almost raw."
• "The crab and spinach topping on the salmon was awful, the veggies tasted like they sat in mussel juice."

Ambiance

Pros:

• "The atmosphere is nice, decorations are pretty, staff was nice and attentive."
• "More of a romantic setting than a family restaurant."
• "The ambiance is often upscale yet relaxed, making it suitable for various dining experiences."
• "Feels like a familiar neighborhood establishment with the personable servers and bartenders."
• "Atmosphere is cozy."
• "Upscale ambiance with down to earth menu prices."
• "Very nice and classy. Great food and atmosphere."

Cons:

• "The only discouraging experience is coming in the revolving door."
• "It is very congested because of a line waiting to be seated and people trying to come in or trying to get out."
• "This past weekend the tables being right on top of another."
• "Not to mention the immature unprofessional bartenders were gossiping and acting like highschool kids."
• "Music was loud night time bar music. Not appropriate for Sunday brunch."
• "The bottom line is - the food is nothing outstanding or special, just ok and overpriced."
• "The same person followed me to the parking lot, and not identifying himself said he would make it worth my time to come back in."

Value

Pros:

• "Happy hour here is really good. $6 martinis is a great deal."
• "Opted for 2 can dine for $45, everything was excellent."
• "Our total bill came to less than $100.00 including a 20% tip."
• "Food was superb and good value for your money."

Cons:

• "And the food prices are ridiculous."
• "Paid $34 for trash."
• "Bill was $90. Too much for what we had. Disappointing."
• "For you to up-charge $4 for that side (it’s corn!!!) is outrageous."
• "Also up-charged $4 for side Caesar which seems outrageous."
• "My recent Door Dash had me pay 8.00+ for Macaroni and Cheese... Not worth it."
• "The food prices range from 12&50$ a plate I'd say."