Marina Cafe Restaurant & Tiki Bar Reviews Summary

Food Quality

Pros:

• "Food was excellent."
• "The chocolate mousse cake is over-the-top."
• "Food is absolutely Fantastic, Mon-Thurs Pre-Fix Dinner is the biggest Bang for your Buck."
• "The Marina Cafe is always consistent. The sea food is fresh and prepared perfectly."
• "Chef is making great steak."
• "The food was fabulous and fresh."
• "The food here is so delicious! It's fresh and just on point."

Cons:

• "We spent $100 and we it was so bad we couldn’t finish."
• "Food quality went down tremendously from the last time I had it."
• "They served the wrong macaroni in a main dish."
• "Prices were off the charts, shrimp entres were dry."
• "My fish and chips was SOOOOO greasy and lacked any flavor or fish for that matter."
• "The shrimp where frozen and the pasta sauce was watery and is canned."
• "The 'pizza' tasted like reheated Ellios, the sandwiches were dry."

Service

Pros:

• "Was a perfect evening with perfect food and service."
• "My girlfriend and I had a lovely time as usual service was excellent presentation was marvelous and everyone was as friendly as can be."
• "The staff were very friendly and addressed us quickly."
• "Servers are not pushy, and very accommodating."
• "The service, both outside and inside, was simply outstanding and maintained relatively high standard throughout."
• "The new waiter was so kind and attentive."
• "The service was probably some of the best we had."

Cons:

• "Unfortunately the owner has no clue how to train his manager and his staff."
• "The waitstaff rushed us and sometimes a little rude."
• "Service was terrible did not even really know who my server was."
• "Horrible service. I was there Thursday night at 9 pm and they didn't let me in, the manager said we are closed while the website says they are open to 11."
• "Horrible service, never go there, what to wait 17 minutes before someone came over to even give you a menu!!"
• "The waitress we had was absolutely horrible."
• "The waiter was terrible."

Ambiance

Pros:

• "Really beautiful place for a romantic dinner right on the water definitely a place to bring someone if you are looking to impress them great wine great seafood great everything cool parties in the summer highly recommend."
• "Classy upscale."
• "The atmosphere was beautiful overlooking the water."
• "The ambience has a great scenic view of the water front."
• "It's a tastefully decorated spot right on the water."
• "During the summer when the outdoor seating is available, it offers some of the best views on Staten Island."
• "The ambiance is really great. If you are seated by a window, you can see the marina and the boats."

Cons:

• "Was a little loud between people talking over the music, then each other, then the screaming child."
• "Ambiance of a noisy cafeteria."
• "The place was inundated with bees...aggressive bees."
• "The music coming from the speakers all over the perimeter of the outdoor space was deafening and it was impossible to have a conversation."
• "The hall was very noisy and crowded."
• "The music while mostly enjoyable was too loud & incessant."
• "Crowded, noisy. Wait staff slow."

Value

Pros:

• "Food is absolutely Fantastic, Mon-Thurs Pre-Fix Dinner is the biggest Bang for your Buck."
• "Cost per person was averaged out between a la carte and pre-fixe and included some drinks and the tip."
• "The price range for meals is reasonable especially with the cost of seafood today."
• "We ordered rossotoe, clam chowder, two dinner meals, and two desserts all for an incredible price."
• "Food was good, a bit overpriced."
• "The cocktails are equally impressive, with a wide selection of creative and refreshing drinks to choose from."
• "Not many locations on Staten Island with such beautiful marina water views."

Cons:

• "They also charge two dollars per plate that they used to cut up a cake that you buy outside of the place and bring into the place."
• "Wine and drinks overpriced."
• "Prices were off the charts, shrimp entres were dry."
• "Are they kidding me, $10 cover charge for the bar."
• "Definitely not worth a $10 cover charge."
• "For $66 I could have went to a local diner had a better cut and for half the price."
• "Without any salad and vegetables accompanying this plate clearly 32 dollars was overpriced."

Management

Pros:

• "The owner Rosemary made us feel welcomed and legitimately concerned for our opinion and satisfaction."
• "Lou and Eddie, the owners, were so helpful and easy to work with."
• "Eddie is the manager of this restaurant who is so awesome, accommodating, friendly, and attentive."

Cons:

• "Unfortunately the owner has no clue how to train his manager and his staff."
• "Planned a shower with about 50 people. Price quoted was not honored."
• "Too many different servers, which probably resulted in the confusion of wrong orders applied to bill."
• "What was even more disgusting than the food was the attitude of the general manager, Lou."
• "My advice to management: learn how to talk to your customers and accommodate them if they are trying to come in and give you business."
• "I asked for the manager and instead of him making it right, he wanted to argue with me."
• "Eddie kept changing prices on my mother."