Crab House Reviews Summary

Food Quality

Pros:

• "The seafood was plentiful, seasoned well, and fresh."
• "The food is fresh & taste like it just came straight from the water!"
• "All the food is fresh and amazing."
• "Literally everything we ordered was off the hook."
• "The lobster was very juicy and fresh."
• "Fresh crab legs, rightly cooked is a plus."
• "The seafood is fresh, and well seasoned."

Cons:

• "The lobster mac and cheese was awful."
• "The scallop was not good, so so salty."
• "I personally didn't like the crawfish, for the sauce that accompanied it didn't taste all that great."
• "Drinks weren't worth it at all and were mostly mixer."
• "Clams with hoisin sauce was too sweet to enjoy."
• "Brown sauce on broccoli was disgusting."
• "The food in general was really salty, oily or too sweet."

Service

Pros:

• "Very attentive service and free all you can eat seafood on your birthday."
• "You order from a slip and they bring it right to you."
• "The Asian waiter was extremely attentive and provided us with five-star service."
• "Our server Loraine was exceptional as well."
• "Jake gave us AMAZING service though we came in right before close."
• "The staff was attentive and friendly, and our server was wonderful."
• "Our waiter was super cool and very observant."

Cons:

• "We waited over 3 hours to be seated."
• "I don’t like the fact that the server was begging and feeling entitled to tips."
• "The experience wasn't bad, but they will literally kick you out after your 2 hours is up."
• "Our server wasn’t attentive and we couldn’t find him half the time."
• "Server continued to disappear and just was not attentive or customer oriented."
• "My server Jin was terrible, careless, and you almost have to chase him at all times."
• "Service was very poor, only one waiter for like an entire floor of full tables."

Ambiance

Pros:

• "The place is super intimate, beautiful, & such a vibe of I don’t want to leave!"
• "The place itself has two floors and is decorated beautifully, there’s a nice mirror and mini tree near the steps to take nice pictures."
• "Delicious and bountiful seafood with soulful tunes!!"
• "Very comfortable atmosphere."
• "The environment is semi private with music in the background."
• "The atmosphere was so nice and fun."
• "The nautical-themed decor sets the stage for a maritime feast."