Lobster House Joe's Reviews Summary

Category: Seafood restaurant New York

Address: 1898 Hylan Blvd, Staten Island, NY 10305, USA

Phone: +17186670003

Rating: 4.2
based on 107 reviews.

Service

Pros:

  • "Friendly staff and quick service here."
  • "Service with an unbeatable lunch price!"
  • "The service is friendly."
  • "Friendly and attentive wait staff."
  • "The staff are very attentive."
  • "Service was excellent!"
  • "Great customer service."

Cons:

  • "Didn't even offer to lower the A/C when we told him how cold we felt."
  • "I was standing there for 5 minutes before an employee came to the front desk and when someone finally came, they stared at me like I was an alien."
  • "No one came to ask us if we wanted refills for our drinks and when we were done eating it took them 10-15 min to give us our check."
  • "An older gent got VERY flustered and somewhat annoyed."
  • "The service by the waiter sucked."
  • "Waiter had not come by to ask if everything was OK."
  • "The staff was really unprofessional when I picked the food up."

Food Quality

Pros:

  • "Mussels in white sauce were delish."
  • "Linguine with red clam sauce and Linguine with fried calamari both excellent and good portion size."
  • "The seafood fresh."
  • "Grade A seafood."
  • "I had the Seafood Fra Diavolo which was just awesome."
  • "The food was incredible from the mussels Tequila Shrimp and Lobster."
  • "Delicious food, great quality ingredients."

Cons:

  • "Everything was over cooked."
  • "Bland calamari with what tasted like canned marinara."
  • "The lobster roll was the meat from the legs and stuffed in a small potato hot dog roll which wasn't even toasted and nothing else in it."
  • "The fish I ordered was very fishy."
  • "I ordered the linguini with broccoli rabe and it was horrible. Under cooked and bland af."
  • "My lobster bisque soup had no lobster full of baby shrimp and tasted like the marinara with a little cream added sent most of it back."
  • "We ordered muscles and it smelled like a horse stable."

Atmosphere

Pros:

  • "Ambiance/ music great."
  • "Casual and homely atmosphere."
  • "The atmosphere is fun and the service is so spot on."
  • "We’ve visited recently and found the ambience perfect."
  • "The inside of the restaurant is kept very clean."
  • "The restaurant itself when you walk in is very clean."
  • "The decor includes replica size Groper Fish, Whale Spears, Clam traps and other fishing decorum."

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