"Service was swift and the waiter was knowledgeable."
"Our waitress Whitney was beyond excellent, and very friendly."
"Considering our family were tired and maybe a little stressed out, the service people were kind, caring, and still had smiles!"
"Our waiter 💯💯Casey was AWESOME!!!!!!"
"Good attentive service using their 'Run Forest' system."
"Staff were friendly and service is about as quick as one could expect for a tourist hotspot."
"Great service and excellent service."
Cons:
"Service was bad - we were led to believe we would get a souvenir glass after paying $16 for a beer, only to be told after that the glasses are out of stock."
"But service was super lacking, severely understaffed and had to wait almost 45 min for server to get our order."
"The service was also super slow."
"Service is very slow. We had to wait for more than 5 mins to get a spoon and to get a glass of water."
"The service was a little slow at first. I waited almost 25 minutes for my first beer to arrive."
"Service is friendly but really slow and not attentive enough even out of peak hour."
"I was very disappointed with the service."
Food Quality
Pros:
"The prawns were tasty and the pasta was well cooked."
"The shrimp in the shrimp cocktail were big and good. The cocktail sauce was spicy!"
"I had Mahi mahi and omg it was perfect!!!!"
"The food was so fresh, light and full of flavor, it relieved the stress I had on my stomach for the past few days."
"The coconut shrimp are out of this world!!"
"The food was good!"
"The food was great and cocktails are delicious!"
Cons:
"Once we were sat, it was not near a window, all those seats were empty."
"The prices were CRAZY. I was expecting way better quality for the price."
"The Salmon was good, but not great."
"The food was just okay... It was flavorless, skimpy and lacking in quantity for the price."
"Sad portion. Sad soggy fries. Sad tough onion ring."
"The shrimp was a weird color, the hush puppies were doughy, and the fish had no flavor."
"The food wasn’t delicious, I got the shrimp scampi and the sauce was too watery."
Ambiance & Location
Pros:
"The location is next to Times square and the view from the second floor were we were eating was nice with all those lights, unique location!"
"The entire restaurant feels like a food-based theme park for the Forrest Gump movie starring Tom Hanks."
"The restaurant has memorabilia from the movie 'Forrest Gump' and the movie is constantly playing on their tvs."
"The atmosphere was lively with a great view overlooking Times Square."
"Great theme and took me back to the movie."
"Very lively place with a lot of memorabilia that Forrest Gump fans will appreciate."
"Great atmosphere! Right on Times Square w/ a beautiful view of the Armed Forces Recruiting Center's lighted American flag!"
Cons:
"The restaurant was quiet and the atmosphere was dead."
"Negative side is driving in, no parking within the area and expected for Time Square."
"The only drawback for me was telling us the wait was 15-20 minutes, when it was actually 50 minutes before we got to go in."
"Our only complaint (yet wouldn't ever keep us from going back) was the access via the elevators if you had a baby stroller and assuming the same for a wheelchair."
"The music blasting... BOOOOOOOO!!!"
"The lobby area for you to wait for your table was not big enough."
"Got to the restaurant @ 9:40 pm and was receptionist told me in an aggressive way I could not enter."