North River Lobster Company Reviews Summary

Boat Experience

Pros:

• "The ride on the boat was great, loved the views."
• "The boat ride was nice."
• "The sail was great, beautiful scenery on the Hudson to die for."
• "Just being on a leisurely boat ride around Manhattan is great."
• "The boat ride was enjoyable and allowed me to appreciate being a city girl."
• "The boat ride itself was awesome!"
• "Sails up the Hudson every 90 minutes which is worth the $10 price of admission ($25 for a season pass)."

Cons:

• "They had too many sections of the boat reserved for private parties which made seating a nightmare."
• "It was a very expensive 45min boat ride and It was all way too rushed."
• "The boat ride itself is fine, but I expected more than just going up and down the river."
• "Only thing is the boat ride is really fast and you basically spend most of the time docked while eating."
• "The boat was overcrowded since guest are allowed to stay onboard multiple rides."
• "Service was Ok until the boat broke down in the middle of the Hudson."
• "Boat only leaves a few feet for about 15 minutes on the hours, so you end up spending most of your time on the dock."

Food Quality

Pros:

• "Food was amazing! So fresh!"
• "You definitely get your money's worth with the Lobster Roll."
• "The truffle parm lobster roll which is served with fries seemed to have way more lobster meat."
• "Free entrance, fairly priced beer, tasty and fresh food."
• "The food was better than we expected. The lobster rolls were DELISH and had nice large chunks of lobster meat on buttery rolls."
• "The drinks were great, and the Buffet was very good, a nice selection of dishes, and the lobster was cooked perfectly, the meat was sweet and succulent."
• "The lobster rolls were great! Huge portions and good prices."

Cons:

• "The lobster rolls we ordered were mediocre (the bun was toasted but the lobster inside was cold)."
• "The food was decent, extremely overpriced."
• "The meal was substandard."
• "Their classic lobster roll was average, nothing special."
• "The lobster roll had too much seasoning and was oddly on folded Texas toast."
• "The clam chowder was not good."
• "The lobster 🦞 rolls was not good at all very little lobster & not tasty especially for $28 a roll!"

Service

Pros:

• "The boat is worth the 5 stars alone but their friendly staff is the main reason of this review."
• "Drinks good, service excellent."
• "Daniel was my server and was so kind and so hospitable, just like the other reviews say."
• "Their customer service is also great."
• "Service was great."
• "Our server was great and we had a good time."
• "All the servers and staff were super friendly and really made the whole time enjoyable."

Cons:

• "Don’t believe them when they say 'day pass' the managers are nasty and will kick you out after one hour of sitting on the boat."
• "The wait for truffle fries were horrible. From when I order my fries to receiving it, was roughly an hour."
• "The waiters and servers also seem a bit unorganized."
• "The staff seemed lost."
• "Service was not great at all. My very first time on the boat. Was with a party of 18 people. They could not accommodate us."
• "The rudeness of the staff especially the manager was very disappointing."
• "Service is suuuuper slow to take orders and bring food."

Pricing

Pros:

• "You definitely get your money's worth with the Lobster Roll."
• "Free entrance, fairly priced beer, tasty and fresh food."
• "Pricing was very reasonable. Surprisingly so for the city."
• "Found the drink prices reasonable given the circumstances."
• "The food prices are OK, not overly expensive."
• "For $10 boat ride on the Hudson can't beat that!"
• "The lobster rolls were great! Huge portions and good prices."

Cons:

• "They have the gall to update my card for more money! So NORTH RIVER LOBSTER BOAT ALSO STEALS TIPS!!!!!"
• "Love the experience even if the food and drinks are overpriced."
• "Everything is overpriced."
• "The food was decent, extremely overpriced."
• "The chocolate covered key lime pie is also overpriced."
• "However, the food and drinks were outrageously overpriced due to it being a 'tourist trap.'"
• "Prices are outrageous and boat ride is super short."

Atmosphere

Pros:

• "Love this! One of Manhattans best kept secrets!"
• "A fabulous place for romance upon a boat eating lobster and drinks."
• "Such a great afternoon activity!"
• "The views of the skyline fit the atmosphere perfectly."
• "The beauty of the surroundings was simply unparalleled, with the glistening Hudson River and the New York City skyline serving as a picturesque backdrop for our dining experience."
• "The view is so much better when the Sun is setting."
• "The views are great and picturesque."

Cons:

• "Music was street urban, which didn't match the dinner."
• "We figured out later that It is a place is where people usually go to get drunk and have LOUD conversations and LOUD laughs that may make you jump from your seat."
• "The inside area (where the raw bar lives) was stuffy and humid."
• "The ground floor had no ac/ventilation the day I went."
• "Very very loud."
• "There was trash under the seats left by the previous passengers, but the staff didn't seem to be bothered about that either."
• "They also allow smoking in the drinking areas as we witnessed."