Butter & Jam Reviews Summary

Category: Restaurant

Address: 30 Cook Plaza, Madison, NJ 07940, USA

Phone: +19732619213

Rating: 4.3
based on 116 reviews.

Atmosphere

Pros:

  • "Very clean, welcoming atmosphere."
  • "The restaurant has a comfy, open floor plan with a lot of space."
  • "Not only is the decor bright and inviting but the entire staff is as well."
  • "It’s a cute place to eat with great Decor."
  • "Great atmosphere - bustling, and the wide windows let in a lot of light."
  • "What a great space, clean, modern, lots of natural light and beautiful decor."
  • "The restaurant has an inviting atmosphere and the staff was friendly and attentive."

Cons:

  • "The tables are a little small and fairly close together."
  • "The interior is very minimalist, which creates an oddly calming welcoming atmosphere."
  • "The only complaint I’d mention involved the acoustics of the restaurant. It was a bit loud and echo-y for me."
  • "It was very loud and I could hardly hear my friends sitting in front of me."
  • "New seating was in front of the doorway, but the staff wanted to keep the door open after a request was made to close it, letting a constant winter draft in despite agreeing to move tables."

Service

Pros:

  • "Services here are good."
  • "Our server (Owen) was outstanding — attentive to our needs with the perfect amount of friendly."
  • "Our server was knowledgeable, kind and attentive."
  • "The service has been solid-from the friendly hosts to the waitstaff."
  • "The staff was super friendly and attentive."
  • "Service was prompt, responsive, and friendly."
  • "Service was attentive and prompt."

Cons:

  • "We only saw our waitress one time between ordering and the check."
  • "Wished staff communicated better."
  • "I couldn’t be properly greeted by the host."
  • "Service could be a bit better."
  • "Service remained as lackluster as possible."
  • "It took 20 mins for the waitress to come over and take our order."
  • "Tables around us we’re also waiting a very long time to even be greeted."

Food Quality

Pros:

  • "Fantastic Mexican food. Everything we ate was cooked and spiced to perfection."
  • "Everything was delicious from the garden omelette to the vanilla pancakes."
  • "Food and drinks came fast! I had the shrimp and grits while my cousin had the goat cheese and salmon toast, both absolutely delicious."
  • "The food (aka the reason you're there) exceeded my expectations."
  • "The food is excellent!"
  • "Food was overall good."
  • "The food was good (especially the chocolate chip cookies)."

Cons:

  • "The food was cold however we were afraid to send it back."
  • "The kitchen did not execute the items according to the description on the menu."
  • "I ordered an Almond Chocolate croissant and it was so hard I had to cut it with a knife and only was able to eat maybe two bites."
  • "The potatoes were mediocre and the waffles from the chicken & waffles were chewy."
  • "The food was extremely disappointing—between my partner and I, we spent $60 on what felt like diner food."
  • "The food is not special."
  • "The food (that wasn’t cold) was pretty good."

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