Burger King Reviews Summary

Service Quality

Pros:

• "Whoever is managing this BK now, thank you."
• "Their service is great, and food is always fresh."
• "Gloria greeted us through he drive through speaker with a cheerful voice and took our order."
• "They accidentally mixed up my order and were extremely apologetic and so honorable."
• "The servers were polite, prompt and well presented."
• "Nice place and great service I am a fan of fast food but I tried the vegan burger that I find great... I recommend this restaurant for the service quality."
• "There is an employee who works the drive thru by the name of Ethan. One of the most pleasant and efficient people you will ever come across."

Cons:

• "The chicken was raw and when we showed them they just replaced it and didn’t seem to care."
• "Staff seems inexperienced."
• "One of the employees yelled and cursed at me because I had to wait 15 minutes plus for my food."
• "Cashier had the personality of a gnat! I have NEVER been greeted with - What do you want? just incredible!!!"
• "Absolutely positively TERRIBLE. Staff is not organized and are all over the place."
• "Staff extremely Rude, Poor customer service and some employees touching & handling the food without gloves."
• "worst experience at this burger king location... cashier behaviour was very odd, looks like he is giving favour to the customers, No smile just flat face, No suggestions, lack of customer training."

Cleanliness

Pros:

• "Clean, nice service but their app for mobile order is no good."
• "Recently built or renovated, very clean washrooms."
• "However, I must say the place was very clean."
• "This is one of the most clean and professional Burger King restaurant I've ever been to."
• "Nice place and great service... they maintain the place nice and clean all time."
• "This burger king is always nice and clean, especially the restrooms."

Cons:

• "It doesnt look so clean. Outside the drive through window, on the inside, visible to all customers, is a bunch of cups and a beverage carrying carton and a bunch of other junk."
• "The counters were dirty all over, soda spilled, trash and no one even try to clean it up."
• "Cleanless not so great, sticky floor right after clean???"
• "Along with this disgusting experience the Bathroom was extremely dirty, in times of covod-19 i would expect this place of business to be taking precautionary measures to protect there customers but they aren't."
• "Omw out I decided to use the bathroom, wrong move. It was filthy with feces on the floor."
• "Finally got one and it was dirty, no one cleaned it up... again i looked and got the second table."
• "For some reason this location always seems to lack leadership."

Food Quality

Pros:

• "It's Amazing its made from plants, what will they think of next."
• "My order was prepared quickly and neatly."
• "Food was hot and delicious although they forgot the bacon on my bacon cheeseburger."
• "My breakfast was yummy too."
• "Burgers at this location are usually well flame grilled."
• "This particular location was good on the drive thru line... I picked up the impossible burger and I have to say that it was pretty good."
• "Surprisingly good food & service."