honeygrow Reviews Summary

Order Accuracy

Pros:

• "The service I received from him was exceptional!!! He went above and beyond his job to make sure I was satisfied."
• "The young lady Nydira and young man Zyqill were so very nice and helped me fix it."
• "The customer service is always accommodating and makes it right no questions asked."

Cons:

• "There have been multiple times where my order was incorrect, including today."
• "Today I ordered my usual shrimp stir fry with vegetables, but when I got back to work my food looked disgusting."
• "I always eat from here and get the same thing... they put chicken instead of tofu."
• "Well I went last night and ordered a chicken and shrimp stir fry and went home to find no shrimp."
• "I ordered the spicy garlic stir fry with all natural chicken and they got my order completely wrong."
• "After receiving my order, I finally got a chance to open my order I realize my order was incorrect."
• "They didn't put the tofu in my order, despite me paying for it."

Customer Service

Pros:

• "Pretty good customer service here-- they are super sufficient!"
• "Very interactive staff, very friendly, and organized."
• "Always a great experience. The staff are always on point with the cooking and the customer service."
• "Fresh taste and great quality... Staff are great even when it's packed in the evening."
• "Curtis in the dining rm was a rock star. He was so helpful to everyone."
• "Every single time I come in this facility I am satisfied!"
• "I had an absolutely amazing experience thanks to Tyree, the assistant manager at this location."

Cons:

• "Seems like a hardworking gang but no real results. When they are busy the wait is stupid long."
• "I don't like how she is speaking to me. She says it’s too many people I’m not doing this today and dismissed me."
• "Service wasn't that great and there was an assumption that I was trying to get drinks for free."
• "I will never go to this location again! The epitome of unprofessionalism."
• "The food is good but the staff are very unprofessional and rude."
• "You WAIT, and WAIT, and WAIT. And 25 minutes later, someone yells your name. And then you pick up the order, and realize they made the wrong dish."
• "The service is horrible. I waited for my food for over 40 minutes."

Food Quality

Pros:

• "Healthy and tasty. My very first experience was horrible because I just picked anything but once you find what you like you’re good to go."
• "Delicious food and wonderful service."
• "Food is always delicious."
• "Their Stir fry is delicious. I love making a custom bowl, there are so my topping to choose from."
• "Their food is delicious no matter if you get one of their signature stir fries or if you create your own."
• "Great food, sauces, and music. Highly recommended for vegetarians and vegans!"
• "The food is fantastic! It's seasoned and cooked to perfection. And the sauces are incredible!"

Cons:

• "The noodles were extremely dry and barely had any shrimp."
• "This salad was good but the noodles was over cooked and messy."
• "The food was cold when I got it. The noodles were hard so I'm pretty sure they were undercooked."
• "Then I started noticing that every time I went the food never looked or tasted the same."
• "It was literally dried noodles with 3 pieces of broccoli."
• "The food is disgusting! My boyfriend and I ordered the spicy garlic with the egg noodles."
• "I ordered lunch today on Uber eats from this location and halfway into eating my stir fry noodles I had to spit them out. There was a bunch of dirt and debris in my mouth."

Value for Money

Pros:

• "The salad was 9 dollar's, that was onion, tomato, lettuce and cucumbers, the amount was good for side salad."
• "Had two salads and two stir fry bowls at our table… all were more than enough for one dinner for our family of four."
• "The food was great also, loved the Sesame Garlic stir-fry. Will definitely return!"

Cons:

• "It's a lot of money for such a little bit."
• "This is a quaint place to eat... The only con is they're a little pricey. I paid $27 for two people--2 stir fry meals and 2 drinks."
• "Very disappointed that they raised the prices and portions became smaller."
• "Drinks are extremely expensive. 6$ for a small bottle of juice. 2.50$ for small cup of soda."
• "Even just a water is overpriced- 3-4$."

Atmosphere & Cleanliness

Pros:

• "The bathrooms clean its so modern in there i tried yall dessert 🍨 but it was good 😊 thanks ☺️"
• "I enjoyed their new Stir fry options, and it was very covid friendly than they used to be in the past."
• "The first thing I noticed when I walked into this establishment was its cleanliness! This was my first visit and I was very comfortable being here because it was so clean."
• "Clean environment."

Cons:

• "It's too loud to eat in the place. The music is so loud that I couldn't even hear them call my name for the order."
• "The atmosphere isn't good to eat in because the music is TOO loud."
• "The bathrooms were disgusting and no one came from behind the counter to wipe a surface the entire time we were there."
• "No one was wearing a mask making the food behind the counter."