Chili's Grill & Bar Reviews Summary

Service

Pros:

• "I wish I could give my waiter Dean more than 5 stars."
• "Our waiter, Kennedy, is such a sweetheart! We loved how attentive he was with us."
• "Servers Nikki and Gabriel were attentative."
• "Carolyn was the best server we ever had. Out of all the restaurants we been to she literally was the best."
• "The manager went out of his way to help us get a party of 8 seated as quickly as possibly and our server was a delight."
• "All the waiters and waitresses were really friendly and offered great service."
• "Our server Mike was very attentive and made great recommendations."

Cons:

• "The young man at entrance was completely unattractive and dull."
• "Sat for a good ten minutes before anyone came to serve me."
• "Had to wait at least 10 minutes for our waitress to acknowledge us."
• "Instead of him apologizing he just told the waitress not to charge us & walked off."
• "She had a nasty attitude and did not want serve us."
• "The service wasn’t great. Our waiter forgot about us."
• "We waited for our server for almost 15 mins."

Food Quality

Pros:

• "Great food and atmosphere."
• "The food has always been good."
• "Wings were awesome and crunchy perfectly flavored."
• "Everything was delicious!"
• "Food was great for Cinco, tender chicken and beef for the fajitas, fresh and flavorful!"
• "Food is tasty, but would be better if it were served HOT!"
• "The Caribbean salad was one of the best salads my girlfriend had ever tasted."

Cons:

• "Serving Coke that almost looks like 7 UP because there's no syrup in the machine is ridiculous."
• "The meal was so dreadful we didn't even bother with dessert."
• "Very disappointed in the quality of the food and the bathroom."
• "The steak from the 'steak fajitas' we both ordered, was EXTREMELY chewy."
• "The food wasn't that good."
• "My chicken tenders were completely ruined someone must have used the whole bottle of seasoning."
• "Food was terrible."

Cleanliness

Pros:

• "The restaurant was sparkling clean."
• "Seating was quick and place clean."
• "Clean and inviting."
• "The place was clean and I felt safe."
• "Appearance is clean and well kept."