"A respectable amount of organic options have appeared on the shelves."
"Very large selection which is awesome."
"Truely an amazing grocery store, that has everything that you need and things that you cant find anywhere else."
"so much variety including international food."
"They have an incredible selection of middle eastern, south Asian, and Latin American products."
"Such a huge variety of middle eastern and mediterranean foods, including all organic, health, and low fat options!"
"This Trade Fair is packed with foods of many countries, and that's what makes it special."
Cons:
"unfortunately that leads to a lot of products getting old and unsold - be especially careful with the produce towards the back of the store."
"Most prices doubled!"
"Went to buy cheese and 4 different ones in the front had mold at different stages."
"Larva are crawling in the shredded coconut bin!"
"This place always has an expired products, awful smell and the staff is extremely rude."
"So disappointed and disgusted! I was excited to see halal deli products in the store but most of them were expired for months!"
"now I just brought home a gallon of milk with a maggot on it."
Customer Service
Pros:
"Naborhood supermarket they always have good sales, very organized, good customer service and support."
"You guys hire some really nice people, looking forward to coming back."
"The staff works well as a team and has always been very helpful."
"Staff is welcoming and they work with you if there's any issues."
"The people that work there are great, The cashiers are warm and friendly which helps a lot."
"Service is good and staff is friendly."
"Athanase is exceptional and always willing to help!"
Cons:
"The manger is super rude her tone is not appropriate when communicating with customers."
"The heavy set either Latino or Arabic male manager has a terrible attitude."
"Deli department are rude and don’t follow sanitary rules."
"Terrible customer service. Starting from the bag check guy who checks bags to that rude Russian Manager."
"The deli service worst experience ever! The young man was so disrespectful."
"Customer service is horrible, especially when it starts from management."
"What made them lose stars is the very rude female manager who doesn't know how to provide customer service."
Store Layout and Cleanliness
Pros:
"The layout of this place is quite the maze, but there is a substantially better selection than at Key Foods."
"They are clean, helpful and operating 24 hours a day."
"This clean and smells good."
"Many aisles cater to specific types of cuisine catering to Astoria's culturally diverse character."
"One of the bigger supermarkets of Astoria, Queens."
"They have a lot of organic products, which is great."
"Produce is usually fresh and in good shape."
Cons:
"Rude staff, disorganized selection, and could use a good cleaning."
"The store itself is packed tightly and the shelves are high with unreachable products."
"Generally clean but because it is an old building maybe that’s why middle the store smells off (mildew), unpleasant smell."
"The store has a strange smell and it’s probably due to expired products on the shelves for sale."
"Not the easiest to navigate the store and it's not always the cleanest."
"The store itself is somewhat gloomy, claustrophobic and hard to navigate though."
"It's really tight in there and the physical layout of the aisles sucks."
Pricing and Sales
Pros:
"They have good prices."
"good range of products at competitive prices."
"Some of the sales on produce are pretty amazing."
"good prices with some very good sales."
"The most reasonably-priced grocery store in the immediate vicinity."
"Weekly sales are nice most of the time."
"One of my favorite. Prices always for all budgets! Great sales! Bakery on premises fresh, and all kind of pastries."
Cons:
"Honestly, like those giving more than one star must be like out of their minds. This place is awful and prices change before your eyes."
"However, the price may sometimes be astronomical."
"The prices are always different from the sale to their advantage."
"They have become unreasonable expensive!!!!"
"Prices way too high and food quality way too low."
"With all the new residential buildings going up, all the new people moving into Astoria, this supermarket is smart in raising their prices."
"During the corona virus the meat prices were way more expensive than some of the other local markets."
Operational Aspects
Pros:
"It's open 24/7 so it's very convenient for those working into the night."
"They’re also 24/7 which is incredibly useful as key food closes before midnight."
"it's 24 hrs so that is a big bonus."
"I like that they never close so sometimes I go at 3am when the store is emptier."
"I love this supermarket! I sometimes work so much that I can't make it to the supermarket to buy groceries. When that happens, I come here because it open 24 hours a day."
"I’ve been coming here for years but only in a pinch since the 24 hour open times can be convenient."
"It's not a serene place, it can get crowded but the good news is that it's open 24 hours."
Cons:
"You have to watch the cash register like a hawk because their advertised sales prices will NOT ring up correctly."
"The cashiers never greet me (hi) or seem to greet any of their customers."
"They don't allow customers to bring in bags as posted by their signage."
"Horrible supermarket run by heartless humans. The actually market itself is set up so inconveniently."
"The only thing going for this place is that it is open 24 hours and has a variety of (often expired) international foods."
"I am convinced they have an ongoing scam of prices that are not updated in the system."