Trade Fair Reviews Summary

Category: Supermarket New York

Address: 30-08 30th Ave., Queens, NY 11102, USA

Phone: +17187289484

Rating: 4.0
based on 139 reviews.

Product Selection and Variety

Pros:

  • "A respectable amount of organic options have appeared on the shelves."
  • "Very large selection which is awesome."
  • "Truely an amazing grocery store, that has everything that you need and things that you cant find anywhere else."
  • "so much variety including international food."
  • "They have an incredible selection of middle eastern, south Asian, and Latin American products."
  • "Such a huge variety of middle eastern and mediterranean foods, including all organic, health, and low fat options!"
  • "This Trade Fair is packed with foods of many countries, and that's what makes it special."

Cons:

  • "unfortunately that leads to a lot of products getting old and unsold - be especially careful with the produce towards the back of the store."
  • "Most prices doubled!"
  • "Went to buy cheese and 4 different ones in the front had mold at different stages."
  • "Larva are crawling in the shredded coconut bin!"
  • "This place always has an expired products, awful smell and the staff is extremely rude."
  • "So disappointed and disgusted! I was excited to see halal deli products in the store but most of them were expired for months!"
  • "now I just brought home a gallon of milk with a maggot on it."

Customer Service

Pros:

  • "Naborhood supermarket they always have good sales, very organized, good customer service and support."
  • "You guys hire some really nice people, looking forward to coming back."
  • "The staff works well as a team and has always been very helpful."
  • "Staff is welcoming and they work with you if there's any issues."
  • "The people that work there are great, The cashiers are warm and friendly which helps a lot."
  • "Service is good and staff is friendly."
  • "Athanase is exceptional and always willing to help!"

Cons:

  • "The manger is super rude her tone is not appropriate when communicating with customers."
  • "The heavy set either Latino or Arabic male manager has a terrible attitude."
  • "Deli department are rude and don’t follow sanitary rules."
  • "Terrible customer service. Starting from the bag check guy who checks bags to that rude Russian Manager."
  • "The deli service worst experience ever! The young man was so disrespectful."
  • "Customer service is horrible, especially when it starts from management."
  • "What made them lose stars is the very rude female manager who doesn't know how to provide customer service."

Store Layout and Cleanliness

Pros:

  • "The layout of this place is quite the maze, but there is a substantially better selection than at Key Foods."
  • "They are clean, helpful and operating 24 hours a day."
  • "This clean and smells good."
  • "Many aisles cater to specific types of cuisine catering to Astoria's culturally diverse character."
  • "One of the bigger supermarkets of Astoria, Queens."
  • "They have a lot of organic products, which is great."
  • "Produce is usually fresh and in good shape."

Cons:

  • "Rude staff, disorganized selection, and could use a good cleaning."
  • "The store itself is packed tightly and the shelves are high with unreachable products."
  • "Generally clean but because it is an old building maybe that’s why middle the store smells off (mildew), unpleasant smell."
  • "The store has a strange smell and it’s probably due to expired products on the shelves for sale."
  • "Not the easiest to navigate the store and it's not always the cleanest."
  • "The store itself is somewhat gloomy, claustrophobic and hard to navigate though."
  • "It's really tight in there and the physical layout of the aisles sucks."

Pricing and Sales

Pros:

  • "They have good prices."
  • "good range of products at competitive prices."
  • "Some of the sales on produce are pretty amazing."
  • "good prices with some very good sales."
  • "The most reasonably-priced grocery store in the immediate vicinity."
  • "Weekly sales are nice most of the time."
  • "One of my favorite. Prices always for all budgets! Great sales! Bakery on premises fresh, and all kind of pastries."

Cons:

  • "Honestly, like those giving more than one star must be like out of their minds. This place is awful and prices change before your eyes."
  • "However, the price may sometimes be astronomical."
  • "The prices are always different from the sale to their advantage."
  • "They have become unreasonable expensive!!!!"
  • "Prices way too high and food quality way too low."
  • "With all the new residential buildings going up, all the new people moving into Astoria, this supermarket is smart in raising their prices."
  • "During the corona virus the meat prices were way more expensive than some of the other local markets."

Operational Aspects

Pros:

  • "It's open 24/7 so it's very convenient for those working into the night."
  • "They’re also 24/7 which is incredibly useful as key food closes before midnight."
  • "it's 24 hrs so that is a big bonus."
  • "I like that they never close so sometimes I go at 3am when the store is emptier."
  • "I love this supermarket! I sometimes work so much that I can't make it to the supermarket to buy groceries. When that happens, I come here because it open 24 hours a day."
  • "I’ve been coming here for years but only in a pinch since the 24 hour open times can be convenient."
  • "It's not a serene place, it can get crowded but the good news is that it's open 24 hours."

Cons:

  • "You have to watch the cash register like a hawk because their advertised sales prices will NOT ring up correctly."
  • "The cashiers never greet me (hi) or seem to greet any of their customers."
  • "They don't allow customers to bring in bags as posted by their signage."
  • "Horrible supermarket run by heartless humans. The actually market itself is set up so inconveniently."
  • "The only thing going for this place is that it is open 24 hours and has a variety of (often expired) international foods."
  • "I am convinced they have an ongoing scam of prices that are not updated in the system."
  • "DO NOT buy food from the hot bar!"

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