"Wow besides scrumptious food great customer service!"
"Can't be certain it's the best but for sure among the best kebab this side of the Mediterranean."
"The salads are fresh, the breads are warm."
"Food is super authentic!"
"One of the most delicious shawarma's I've had outside of Israel."
"The food was beyond fresh and really tasty."
Cons:
"The hummus, falafel, and cabbage 'salads' were all rather bland."
"Food was fine, wasn't particularly delicious or gross."
"The food was bland and the service was slow."
"The kibbeh was horrible tasted like straight up Cumin."
"The bread was delishious but the meat was dry."
"This place is horrendous. I ordered the Chicken shish kabab and the chicken was raw and had no flavor."
"The worst 30 dollars I have ever spent on a sandwich, DRINK and some french fries."
Customer Service
Pros:
"Service is good, people are always attentive to refilling your tea and taking away unwanted plates and dishes."
"The service was fast and the staff were polite."
"Service is generally pretty good but it can get slow when it is crowded."
"The staff was super friendly and went above and beyond in order to accommodate."
"Regina who served me the best customer service experience."
"A special thanks to manager Regina Abayev and team member Lisa Peretz, whose excellence in customer service enhances the experience."
"Friendly service and good food."
Cons:
"Made me wait an hour as they gave my order to someone else in front of me."
"I had a terrible racial experience with the blonde hair racist who exhibited inequality with improper customer service to all races."
"Customer service absolutely horrible."
"Service was very poor though."
"Nasty service every time & wait time is always ridiculous, regardless of how slow they are!"
"Terrible waitress. She was rude to my children, talking and DISCIPLINING them like they’re her own."
"I wasn't happy with the servers, the cashier woman with blonde hair was very unprofessional."
Value for Money
Pros:
"Not cheap but very generous portions."
"You get almost twice more, very nice Hebrew speaking personal big choice of dishes but regular lamb Shawarma just good."
"The entree plates are also expensive but huge."
"Great portion, expensive but well worth it."
"The prices are reasonable considering the portions."
"For the $$ you pay you get a great meal!!"
"I'm getting a delicious and filling meal for ~$15."
Cons:
"Overpriced for quality and portions."
"Extremely hot inside and horrible setup for larger parties."
"15$ delivery fee!!!"
"Note this place is very expensive!!!"
"Little bit expensive than other kosher Shawarma place."
"Way overpriced for mediocre food."
"The worst delivery you can get, unfortunately we ordered a few times and every time - we got our food cold."
Ambiance and Cleanliness
Pros:
"Nice and cozy place."
"Overall nice environment, great food."
"The special atmosphere of Israel is so pleasant and fun."
"The Israeli vibes made up a great atmosphere!"
"Very nice place!!"
"The restaurant is a bit cozy, but fits the family vibe, and they keep it pretty clean."
"It was impressive that the waitress/hostess speaks at least two languages fluently (English and Russian); it was a pretty multicultural clientele (Jews and gentiles from various cultures)."
Cons:
"The place looks and feels dirty."
"Extremely hot inside and horrible setup for larger parties."
"Depending on when they take down their sidewalk hijacking covid hut, it could be months, years or maybe this was my last time there."
"Too crowded and boisterous on a sunday nite, with people hanging over my table."
"Seating is minimal for walk in vs table service."
"Seating is minimal unless you're sitting down and ordering from a waitress."
"It's all in dysfunction and a ray and nothing organized."