Prism Integrative Veterinary Health Reviews Summary

Dr. Pope's Expertise and Care

Pros:

• "Dr. Pope is an exceptional Veterinarian."
• "She explains options, the science behind them, and even the gaps in the science."
• "Dr. Pope offers great suggestions and guidance and I trust her with our baby's care."
• "Dr. Pope is a caring and knowledgeable professional."
• "Dr. Pope is extremely knowledgable and kind."
• "Dr. Pope's manner of communication is excellent."
• "Dr. Pope is very knowledgeable and will explain and talk with you until you understand and are comfortable with what the next steps forward are going with your pet."

Cons:

• "Not her fault but our case was time sensitive and we didn't receive the answers in the timely matter we and our baby needed."
• "Saturday they still didn't send the report."
• "I paid immediately and they still didn't send the report."
• "Unfortunatelly and even though we completed all the requested steps to be able to have a consultation with Dr. Pope, the answers took longer than expected (a total of couple of months) and our beloved baby couldn't resist any longer."
• "I was planning on rating my experience here as a 5 but since my recent phone call appointment with Dr Pope I was surprised to be taken aback and disappointed by her tone."
• "The report was done on a Thursday (1 week late) but they didn't tell me until after 730pm Friday night, requiring the remainder of the payment of $300."
• "Please, GO TO ANOTHER PET ONCOLOGIST!"

Staff and Office Environment

Pros:

• "Her office is the most inviting place. More a spa than a vet visit."
• "The private room was filled with amazing touches like an essential oil infuser, compostable water bowls for each new dog that arrives, a big bowl of treats and comfy sofas and floor pillows for your pets and family."
• "Her staff also very professional pleasant, caring."
• "Friendly and compassionate staff."
• "The office is decorated and outfitted to be calming and beautiful, a wonderful counterbalance to the stressful reasons that bring people there and the long days that some treatments require."
• "The atmosphere is so peaceful and calm, we all loved going there."
• "It’s the cutest office and is by far the most welcoming space to bring your pet. It almost feels like you’re walking into a pet spa, and not a veterinarian office."

Cons:

• "Finally, long after my cat died, after doing all the damage they could, they did send me the $150 in a check, without so much as a note."
• "They also called my dead cat's vet and said to her how sorry they are, and how mean I am, meanwhile doing as much damage to me as possible on Google."
• "This business doxxed me for writing this review."
• "They take advantage of desperate pet owners, and they are mean spirited."
• "Be more professional and empathetic towards people going through anticipatory grief instead of verbally attacking them over the phone with your wrong assumptions!"
• "They refunded the payment from Friday night but they wont refund the $150 deposit."
• "I will definitely not be using this clinic any more and will be sure to let friends know."

Treatment and Care Approach

Pros:

• "Thanks to her herbal formulas we were able to reverse my kitty’s kidney disease from stage III to stage II, even though it’s not normally reversible."
• "Dr. Pope and her team provided exceptional care for Motley."
• "They did everything they could to ease the pain of the inoperable cancer until my Fur babies last day."
• "The key is the combination of in-office therapies and dietary changes to create the healthiest environment possible for my dog's survival."
• "She, through her vast knowledge, had designed a plan that is not just allowing him to survive but to thrive."
• "A sick animal could not get better care anywhere."
• "Dr. Pope helped our dog have more time and quality of life with a very difficult diagnosis."

Cons:

• "Palladia is a powerfully effective drug. It is very toxic so you have to wear rubber gloves when administering it."
• "Nothing I can do to get my name removed, but its worth my privacy if I save another pet owner and pet from this cruelty."
• "Do not trust these people."
• "I took the dying cat to be put down on Monday and he wasn't ready to die and they still didn't send the report."
• "What should've been a straightforward discussion lasting five minutes ended up being my repeating the same question for a half hour."