All Ears Veterinary Reviews Summary

Clinic Environment

Pros:

• "The place is clean."
• "The exam and waiting room were extremely clean and chic, making it a bit more comfortable for my anxious pup."
• "Place is very clean and neat and staff is very polite and helpful."
• "Beautiful facilities, very well run, incredibly furnished."
• "Lovely office facility."
• "Very clean and new facility."
• "The entire facility is beautiful, clean and welcoming."

Cons:

• "The lobby was dead quiet and empty-they told me they schedule appointments to make sure every animal coming in feels calm and safe."

Staff and Service

Pros:

• "All Ears was super easy to book an appointment with and the staff were very friendly and efficient."
• "Staff and the doctor were patient, knowledgeable and very caring."
• "The front desk staff were sweet and efficient."
• "The staff is very friendly. They were very clear and patient to answer all my questions."
• "The staff is very friendly and accommodating to the pets they service."
• "The staff was warm, kind and helpful."
• "The entire staff is welcoming and helpful."

Cons:

• "More like 3.5 because Margo is always so rude, snotty and unpleasant."
• "Would do tests before your approval just to charge you on it."
• "They would try to over sale you procedures and stuff for your dog."
• "This place seems all for the money."
• "They just tried to start the examination without asking me first, so I had to tell them I didn’t want it before they moved on."
• "They don’t keep any openings for urgent or sick exams for their existing pets."
• "They will waste your time and money if you need anything other than a wellness visit."

Pricing and Transparency

Pros:

• "They truly care about your animal and charge a fair and honest fee for services."
• "They are extremely transparent, providing both context and costs upfront for the treatment they are recommending."
• "Their pricing was very reasonable!"
• "They are responsive via phone and email, and transparent and fair with pricing."
• "They are caring, thorough, transparent, extremely communicative and pricing is fair."
• "Always show you the price of services before going ahead with them (so you’re not surprised when the bill comes)."
• "They are quick and efficient in sending electronic records so you always have them handy for insurance- a total lifesaver."

Cons:

• "But this clinic is strictly for the wealthy. Cat dental surgery costs are $2500-4000."
• "This practice tends to nickel and dime you over EVERYTHING."
• "Sold me doggy tylenol at a 1000% markup."
• "Feels like everything defaults to $100- and exams- which aren’t always necessary, are even more."
• "However, I’ve come here for a couple months and am ALWAYS blown away with how expensive costs are."
• "A little more expensive than many other places but the service is worth it here."
• "My biggest regret is wasting my time waiting for test results from All Ear."