"Dr. Ibrahim and the staff at this clinic was absolutely amazing!"
"The receptionists are very nice and kind the doctors are very kind to your animals and they're very knowledgeable and their prices are very reasonable this is the only place I would ever take my two puppies we've been going there for two years."
"Dr. Ibrahim is so knowledgeable and I have come to trust her well."
"Dr. N Ibrahim saved my Yorkie's life."
"The staff is very nice, especially Kim."
"Dr. Ibrahim has a love for animals that’s so evident in the way she interacts with them."
"The vets are very kind and spend time with the family and answer every question."
Cons:
"Avoid this place."
"Awful service from everyone except for the receptionist."
"Work ethics & morals aren’t in place."
"She had an ear infection, a viral infection and GI tract issues that were all misdiagnosed."
"They made me cry and couldn't care less."
"Another thing that was unacceptable was this lady in the front with blonde hair and glasses who was being loud about the situation and didn’t even apologize for the miscommunication."
"They don't care about your pet. They care only about the almighty dollar."
Clinic Environment
Pros:
"The office was very clean."
"This is a wonderful animal clinic. After taking my ailing cat to a few clinics who could not help, Dr. Mastrangelo saved my cat with an innovative treatment."
"This clinic is the jem of Bay Ridge!"
"This is a great animal clinic which exclusively cares for all animals."
"They do pretty good about keeping it clean."
"Everyone in the reception area were very kind and welcoming."
"The staff and Doctors are knowledgeable and kind."
Cons:
"Always overcrowded."
"The place is a little bit run down and of course there are pets there so it is not always clean."
"Please clean the cat funk in your waiting area. It never goes away."
"Seems unorganized and like there’s poor communication between staff."
"Disrespectful. Right sitting here 12 peoples in crazy small room, plus three people waiting outside and is looks like nobody care about it."
"The assistant started grabbing my cat by her neck very aggressively."
"Very unprofessional and rude. the girl on the phone told me I didn’t need an appointment so I just walked in and she then proceeded to tell me that they can’t take me even though she is the one that told me to come in without an appointment."
Cost and Accessibility
Pros:
"Most reasonable of any place I have been with any of my pets."
"This is a really affordable vet clinic compared to others and I think the quality is great."
"Price wise it’s better than other places."
"Most places charge $150 just for a visit so I really love this spot."
"I was only charged $25 for the consultation visit."
"They are a real service to the lower income community and they are 1/3 of the cost EVERYONE else around."
"A doctor exam/consultation is $25 which is the best you can get in NYC."
Cons:
"I’m just wasting my time there in only one my day off on whole week."
"If I could give a zero I would... do not bring your dog there....only the receptionist is the only one nice there... other then that the doctor really does nothing... just look at the with a cold shoulder."
"I use to go to this vet until I realized they were overcharging me."
"Be ready to wait over five hours."
"I guess 'YOU GET WHAT YOU PAY FOR' I’m seeing another vet, it’s pricey but worth it."
"They advertise offering emergency services & diagnostic testing, they do not!"
"If you really care about your fur baby GO SOMEWHERE ELSE."
Service and Wait Times
Pros:
"Took my dog here maybe about half a year ago and I always get dr Ibrahim and I think she is the best vet they have here!"
"I've been taking my dog there since she was a puppy I took her in to be spayed they notice she had a hernia and took care of her all in the same day I'm am very thankful for their kindness and taking care of my furry baby nice staff."
"Thank you ladies for job well done👏🏽♥️ its the first time my cat doesn’t meow when i take her to a vet!"
"I am grateful to have gotten this done so expeditiously."
"Dr. Alexandru and his staff are just wonderful fabulous and so caring."
"The only Vet that saw my dog after giving birth same day I brought her in."
"They were respectful regarding the basic questions we were asking."
Cons:
"The only issue is you can’t book appointments most of the time—it’s first come first serve and takes a long time to be seen if you’re not one of the first few ppl to sign in."
"Sometimes I end up waiting almost 2 hours."
"The wait can be really long but at least you don't have to make an appointment."
"When I picked up my dog after her surgery, she must have pooped and it got on her leg, and no one cleaned her."
"No appointment needed and the time wait depends on how many people are in front of you."
"If you’re going here, you’ll be waiting basically your whole day here. Front desk says they’ll be two people ahead then when you ask again after waiting almost two hours, she says there four people ahead."
"There's only one doctor and the staff is slow and told me after waiting 6 hours that I had to go somewhere else."