Women's Animal Center Reviews Summary

Staff and Service Quality

Pros:

• "The entire staff at the Women's Humane Society is very caring, nice and easy to deal with."
• "Great staff and doctors, clean environment, friendly people who care about animals."
• "Dr. Dickey is amazing! She provides great care, concern and education for our bunny, Ralph."
• "Heather was the most compassionate, nicest person to listen to my plight on the phone and help me."
• "The staff was excellent at handling my cat, very polite staff and got the antibiotics down her throat so easily but gently."
• "Everyone throughout the process was friendly, polite, helpful and knowledgeable."
• "The staff is always friendly and helpful."

Cons:

• "Every time I’ve been here, the receptionists are extremely rude."
• "Honestly there wasn’t much they could have done- but she simply ignored us😢😢 not even a 'no the vet won’t see you'."
• "Horrible costumer service, my dog has severe allergies and I called because his medication was not being fill by doctor because he is due for a check up and I schedule a appointment but he still needs medication for the mean time and i told them he really needs it."
• "Marissa the front desk manager instantly said I had an attitude and was rude because I asked a question."
• "Go to your trusted vet because women's animal center will find away to make the price go up."
• "Hard to get an appointment and I thought the lady on the phone was a bit rude tbh."
• "Receptionist are vague and rude."

Cleanliness and Facilities

Pros:

• "Very clean place and super friendly knowledgeable staff."
• "The facility is SUPER CLEAN and parking was a breeze."
• "The actual surgery was impressive! Her incision is TINY and is healing so well."
• "Facilities are clean and do not smell."
• "The animal cages are well maintained as well as the outdoor grounds where the dogs are taken for exercise and fresh air."
• "The shelter is kept spotless you could literally eat off the floors."
• "This place is so nice and very, very clean."

Cons:

• "I will say while I find their shelter portion to be a bit unkempt and depressing to look at."
• "They were the worst. My cat was obviously suffering and his wound from an unfortunate accident was obviously not right I could even tell without being a vet."
• "First, just let me say that the shelter itself was very nice and clean. The employees were not at all friendly."
• "I took my two kittens here for a month and they were being treated for bacteria infections when they actually had viral infections and were close to losing their eyesight."
• "Adopted 2 kittens. Due to quarantine they were not fixed but they came with coupons for the surgery by the shelter. After surgery one got an infection so we took her to our local vet... She required drainage tubes and a surgery that cost 800$."
• "The staff is touch and go, some staff is very friendly and others are incredibly rude."
• "The pens were clean and had private runs for the dogs which were kept open so the dogs could go in and out in the grass."

Adoption and Animal Care

Pros:

• "Adopted my best friend, Chase, from Women's Animal Center in 2013."
• "wonderful compassion, kind staff 💕"
• "Such compassion when dealing with animals - especially when its their time to go."
• "This is also a fantastic place to adopt!!! Please check out their adoption center and find your new family member!!!"
• "Great place for veterinary care and to adopt."
• "The womens Animal Center has so many beautiful adoptable Cara’s and dogs that need forever homes."
• "We found the newest addition to our family here. The people there were so friendly and helpful + the adoption process was so easy and non stressful that we have decided to go back to adopt a brother or sister for our cat Elwood."

Cons:

• "They do not notify owner if something is done or there is a finding."
• "They might as well have come right out and said, 'he's just another cat to us....who cares'."
• "They killed a dog that was homeless never aggressive and 'jumped up' when walking by his cage as I am sure all dogs do being in a cage all day."
• "Nobody would take him... we were forced to surrender him to Woman's Humane."
• "We've left more than 5 voicemails and NOT ONE OF THEM HAS BEEN RETURNED."
• "They continually deny refills of his flea and tick medication."
• "They were the worst. My cat was obviously suffering and his wound from an unfortunate accident was obviously not right I could even tell without being a vet."