"The staff pays great attention to detail in keeping this facility clean and safe for pets."
"Wonderful clinic, always very friendly staff. We travel from Staten Island, and we are very happy with every visit."
"They're also open late and work on Saturdays which is always a plus if you're working all the time."
"Everyone I interacted with either in person or over the phone were exceptionally kind."
"These people were outstanding! Vet and assistants and everyone were very nice and professional."
"All the staff is caring and doctors are there for you in case of any emergency."
"The staff is so well organized and polite. The doctors are very informative and break down everything step by step."
Cons:
"The staff answered to me very rudely, they said doctor is busy!!"
"To make matters worse, when I asked for my dogs charts and history to show to a new vet, they wouldn't give them to me."
"Never even met or spoke to the doctor."
"The RUDEST appointment and vet visit ever."
"No one says anything to you while you sit and wait patiently."
"When you ask after sitting for an hour they act like you are bothering the reception desk."
"everyone who works there showed their true unwelcoming cold faces."
Clinic Quality and Accessibility
Pros:
"First off, the clinic is SUPER clean and beautiful."
"This place is very clean, great smelling and the staff is extremely helpful."
"It’s the cleanest clinic you’ll see."
"The place was spotless and well-kept, which made it peaceful for both pets and owners."
"I am very pleased with the service, the prices and cleanliness of the clinic as well."
"This pet care place is incredibly clean."
"They listened to my concerns, explained costs up front, and all around professional and friendly."
Cons:
"Please stay away from this place."
"Most horrible experience twice. This is not a clinic to help and treat animals its fraudulent business to overcharge in hundreds of dollars for not necessary testing and procedures."
"Horrible clinic, abusive to my dog and gives unnecessary tests for money."
"They simply forgot to pull it out! They didn’t even notice it was in my dog’s paw!"
"What a disappointment. I will never bring my cat back to this location ever again."
"NOT ENOUGH MANAGEMENT SKILL."
"They are very inconsiderate and unprofessional."
Financial Aspects and Transparency
Pros:
"No waiting time and the price was lower than the Sheepshead Bay Veterinary Group."
"They only charged for what was needed and approved by me."
"Prices are better than any clinic too."
"Even for an expensive dental cleaning for my cat they gave me a discount understanding my tough financial situation."
"I've probably spent over $5K on surgeries and treatments on my cat throughout his lifetime at Oceanside Animal Hospital. If I didn't trust their work or like the service I could have gone somewhere else, but they are really THE BEST!"
"They really are reasonable and they have the lowest prices."
"They saved my dogs life! It was an emergency situation and I didn’t know what to do."
Cons:
"Receptionist sold me medicine literally 10 times more expensive than in other shop."
"They insist that the dog food they carried was the best after my dog was here for two days found the same food somewhere else and cheaper."
"Surgery was the only option and presented me with almost $3,000 bill."
"At this clinic, they asked to do x-rays and tried to charge for x-rays, anesthetic and overnight stay with total being $650 without overnight stay."
"They charged me 1K, when I called another clinic they told me its max $300 for whatever they did."
"THEY ARE BACKSTABBERS AND TRAITORS!!! EVERYTHING THAT THEY SAY IS A LIE!!"
"They make you do all these tests without explaining why and then charge insane prices."