Bean & Bean Queens — Roastery & Cafe Reviews Summary

Coffee Quality

Pros:

• "So the lattes were good."
• "The honey latte and good to know im not the only weirdo who likes honey in coffee."
• "The staff is so friendly and they brew some amazing coffee with pour over."
• "The cold brew is strong and delicious."
• "Their coffee is some of the best I’ve had."
• "GREAT quality espresso - tastes amazing."
• "The freshly brewed coffee is very good."

Cons:

• "The Kona pour over was terrible. It was so sour that we had to ask them to do it again."
• "I just purchased this child size overpriced coffee for $4.50 it tastes awful.!!!!"
• "The matcha latte was so thick and powdery it makes me more thirsty as it’s sipped."
• "The espresso was extremely sour and foul tasting."
• "Inconsistency is their problem with the quality of espresso and its drinks."
• "I got matcha latte - too powdery and bitter."
• "The espresso drinks were too light and lacked fragrance."

Service

Pros:

• "Great service and friendly staff."
• "The staff is so friendly and they brew some amazing coffee with pour over."
• "The workers are extremely friendly and helpful!"
• "The café is filled with many kind staff members who are attentive and pleasant to chat with."
• "The Fort Lee Bean & Bean location is great. Good coffee, fresh eats and professional staff."
• "Really dope coffeeshop. I enjoyed my visit here, the people were super nice, the customer service was extremely friendly and helpful."
• "They are always friendly, provide great service and go above and beyond."

Cons:

• "If you want another paper cup - they will almost stab you with their eyes 'how dare are you to ask for another paper cup'."
• "The staff is rude and the wait time is too much."
• "The staff seemed more interested in keeping to themselves than to paying attention to their customers."
• "Unfriendly staff. The place was dead but the service was STILL SLOW...."
• "The server with black Curley hair was getting very nasty and rude even though I apologized."
• "NEW STAFF. NEW TREND. DOWNHILL."
• "She gives me a look of disgust as if I’m less than human."

Ambiance and Space

Pros:

• "Spacious place with a trendy aesthetic."
• "I love the healthy selection of food and the atmosphere of the place."
• "I love the spacious layout and floor to ceiling windows that lets in a ton of sunlight."
• "Easy street parking. Excellent study/wfh spot."
• "The interior is spacious with ample seatings and two clean restrooms."
• "The sleek and modern aesthetic of this shop and how roomy this location is is fantastic."
• "Absolutely beautiful space and thoughtfully furnished."

Cons:

• "Atmosphere used to be great and was a beloved study spot. However, they recently practically reduced the areas for study in half."
• "The options of pastries were really limited and not so delicious."
• "The food is okay, and the drinks are okay as well, but the price is absurdly high compared to the cramped space left within the cafe."
• "Common area can be more clean as well."
• "The table and seating were squeezed too closely together, and the coffee burlap bags were really messy all over."
• "The atmosphere smelled like sweat… so even more of a turn off."
• "Now it just feels cluttered with the tables and seats, and there’s less outlets with the smaller area."

Food Quality

Pros:

• "This visit I tried the avocado toast - good spread with a sprinkling of pepper flakes for additional flavor."
• "The savory one was perfect for breakfast."
• "They also serve delicious sandwiches, salads, and soups!"
• "Got an iced matcha with an extra scoop and it was very good!"
• "Their seasonal drinks are always delicious."
• "The best part was that Nutella Banana Bread! Yummy!"
• "Their chicken club sandwich comes with an amazing balsamic glaze that makes it taste so good."

Cons:

• "I had a horrible experience I ordered an avocado toast and the lady who makes it kept washing the dishes and not taking care of my order."
• "The food was fine and fresh...but very basic. I wouldn't get food there again, it was too plain and served cold."
• "The food (i ordered a avocado toast) was mediocre, not tasty at all or filling.. had to throw away."
• "The handcrafted food takes a long time to prepare but is worth it."
• "The muffin I bought was dry and stale as a brick."
• "The avacado toast is bland.... Premade mix spread on a single slice for $8."
• "The chicken sandwich was better and bigger than I anticipated."

Additional Amenities

Pros:

• "There is plenty of street parking if you don't want to worry about that."
• "There is plenty of parking available and the staff are welcoming."
• "There's a private parking lot with numerous spaces."
• "With giant windows and even a parking lot in the back!"
• "The cafe also offers an outdoor seating area."
• "They are open and allowing limited indoor dining."
• "Free Wi-Fi, they have a selection of foods."

Cons:

• "But may I suggest offering more outlets for charging. Only a few seats in the place had outlets to charge your electronics."
• "They never seem to leave for others customers to get a chance to sit and enjoy their refreshment."
• "Their WiFi has recently been realllyyyy slowwww."
• "Parking lot enforces a 2-hour limit or else they'll tow your car."
• "Also parking limited to 2 hrs and i always look for parking in the street...."
• "Wifi is bad enough that I've been working on mobile hotspot."
• "Also the rampant use of plastic cutlery is disheartening to see considering how there are biodegradable, metal, reusable options out there."