"Dr. Coronato is the most loving and caring DR we have ever had."
"She was friendly and patient and very knowledgeable of allergies, puppy illnesses, good recommendations and medication overview."
"Everyone there is so welcoming and willing to answer your questions."
"Dr. Coronato gives you plenty of time to ask questions and takes a lot of time to explain everything to you."
"They snuggle and play with them and give them treats."
"She was very informative on my cat’s condition and treated her with love and compassion."
"Dr. Coronato and her staff were absolutely tremendous, empathetic, and extremely professional."
Cons:
"I felt a bit patronized when it was mentioned that I might be relying on internet research."
"They're quite expensive and aren't upfront with costs."
"i think the people at the front desk are purposely trained to be as vague as possible over the phone."
"She ended up accusing me of attacking her and stormed out the room."
"Making your clints feel guilt for owning a pet they are trying to care for as well as themselves is NOT the way you want to go."
"the doctor got increasingly more aggressive as time went on."
"I don’t recommend this place if u struggle with anxiety and depression."
Clinic Environment
Pros:
"The clinic itself is a safe and clean space."
"A clean and organized facility, the vet tech & vet are very caring and helpful."
"The clinic was quiet and we didn't feel rushed."
"The two rooms are absolutely adorably decorated, one cat specific and one dog specific."
"Very clean environment and very friendly people who show patience."
"Her office is extremely clean."
"The space is always clean, well lit, has new equipment and has the friendliest staff."
Cons:
"The appointment system, particularly the policy of not allowing clients to knock on the door, could be reconsidered."
"It's a shame one person can completely ruin a workplace."
"The clinic is a little chaotic sometimes."
"The space is also very small and cramped (though clean) so be prepared to wait outside."
"They only let a couple of people in the waiting area at a time."
"Oliver Dog and Cat Clinic has proven to be unprofessional, unreliable, incapable, and unwilling in every way."
"No response for SEVERAL days."
Cost and Pricing
Pros:
"The prices are very fair."
"Her prices are responsible considering what you get compared to some of the other Vets we've been to."
"They were upfront about prices after listening to my dogs issues."
"The pricing is phenomenally good in comparison to other vet practices in & around NYC."
"When it came down to talk business we were pleasantly surprised by a manageable and fair price."
"Also very very very Affordable prices! Cheaper than other vets."
"The price was quite reasonable."
Cons:
"very manipulative."
"It's ridiculous to complain about 'hidden' prices when one can simply ask for the range."
"Regarding prices for checkups and vaccinations at least; I wouldn't say it was cheap, a bit pricey if I’m being honest."
"There was a reluctance to send a prescription to Chewy, with a reason related to personal preference."
"The doctor was not upfront in terms of how much she would charge us."
"I was informed that unless I took my cat in to the clinic for her vaccines and paid their inflated prices, the office would refuse to fill my cat's feline Prozac prescription."
"They refused to give my new dog her shots due to the 'neglect' which I already stated prior to booking the appointment."