Walmart Reviews Summary

Store Layout and Cleanliness

Pros:

• "It’s a well laid out store with mostly all inventory in stock."
• "Found every single item I need and then some."
• "Not the typical Walmart because this store seems better organized, clean and well stocked."
• "It’s a pretty clean and organised Walmart as compared to the store on Roosevelt Boulevard and Welsh Road."
• "The store was clean and orderly as always."
• "Everything is neatly organized and stocked."
• "This Walmart is very clean and organized."

Cons:

• "Stopped in there and couldn't wait to leave."
• "ENTRANCE FOR TRUCKS WITH LOADS ARE VERY DIFICULT TO ACCESS."
• "The shelves are a mess, many items had no price labels, no staff around to help in the aisles."
• "Store was so messy. Everything was thrown all over."
• "The entrance was barely accessible due to carts blocking entrance, 1 human cashier and was NEVER asked if we needed help."
• "Place was unusually messy. And needed to be restocked which it looked like they were trying to do because there were skids of product in aisle, but nobody was putting it away."
• "It was so messy and loud, I couldn't wait to leave."

Customer Service

Pros:

• "Good customer service and a well kept store!"
• "A smile and a kind voice goes a long way."
• "Very friendly personnel, who love to assist you."
• "The associates and employees of the Bensalem Walmart are efficient, friendly, polite mannerly And they're all very knowledgeable about where their products are located, Within their store."
• "Gentleman cashier at REGISTER #17 very courteous."
• "staff are super friendly and helpful."
• "The employees are always helpful."

Cons:

• "Genuinely hate shopping at Walmart because it's always an overcrowded madhouse."
• "The store itself has a lot of items however the staff seem bothered if you talk to them."
• "Worst customer service ever I just called them about the customer service to ask them what time they close and they said at 9 o’clock and now it’s 8 o’clock and they told me it’s close that’s ridiculous."
• "Customer service is always overwhelmed making it a much longer trip than most would prefer."
• "Staff is NEVER pleasant, the cashiers aren't personable, and no one has ever helped me when I asked for help."
• "Customer service is terribly slow and no one bothers to help."
• "The customer service at check out the employees on my last three visit to 2 of the Walmart stores they were very ignorant and unpleasant no smile on faces talking back to me in a nasty tone very rude."

Pricing and Inventory

Pros:

• "just the price of the sodas were well worth the trip and gas we used to get there."
• "You’re average convenient store. Great selection of candy and decorations and cheap household and craft items."
• "They have good prices, (the family sized boxes of cereals r $3.??)."
• "Whatever else is true, it's difficult to argue with Walmart's prices, 100% guarantee and their generally reliable inventory system."
• "Everyone loves Walmart for their low prices."
• "They had what I went there for, it was cheaper than Target."
• "And....always great prices!"

Cons:

• "they don't have enough riding scooters for the disabled shoppers."
• "Prices at Wal-Mart in some things seemed a little steeper than before but quality was good."
• "Shelves are empty in so many aisles."
• "The shelves are rarely stocked and most times whatever I am looking for is out of stock."
• "I live in bucks county but when I go to Wal-Mart for my drinks for the week the shelfs are bare."
• "Basic items you can get in every other WalMart are out of stock constantly."
• "This Walmart don’t care for the Disable people…They NEVER have Electric carts for the disability."