Target Reviews Summary

Selection and Availability

Pros:

• "They always have an amazing selection of everything I need."
• "Merchandise selection is the best."
• "It has a pretty large assortment of fresh produce and Fresh Foods in its refrigerated section."
• "Large and well-stocked Target store. It seems that you can find anything here."
• "This store offers a wide range of high quality merchandise at very competitive prices."
• "There are huge collections in all departments."
• "Love the selections. I almost always find what I'm looking for."

Cons:

• "Online it says product available and you go to the store it’s not there."
• "The refrigerated section is usually half empty and the produce is so-so quality."
• "Shelves are always half empty in every department."
• "Just because it says in stock doesn’t mean it’s there or even if it is, that you can find it."
• "Most of the refrigerated foods were empty. Milk, Coffemate, OJ."
• "Was at their other location in Parsippany and came here hoping to find a paw patrol backpack, out of luck again."
• "The target website stated they may have a few phones but was unable to pickup/deliver."

Customer Service

Pros:

• "Went well and line moved fast for pickup."
• "Staffs are very friendly."
• "Always helpful & very nice employees!"
• "The associates here have always been very helpful and friendly. They are truly the soul of this store."
• "The sales people have a difficult job, but they do it with a smile. Often, the sales people walk me to the aisle and the item attempting to find."
• "The girl at the register was very friendly. She asked me if I found everything I was looking for."
• "The cashier was very friendly."

Cons:

• "Awful service!!! Had to wait 10 minutes just for a person to come and service us."
• "The lady who was in charge of the 10 items or less checkout tonight had a nasty attitude."
• "I am very disappointed with this cashier’s attitude."
• "No attendant was there. Pressed the bogus “Need Help” button and waited 10 mins… no help."
• "Terrible customer service from Melanie who stated she would call me back to resolve my issue, but never did."
• "The 2 women I asked gave me attitude and stated they couldn’t find the keys."
• "Staff is rude and the store isn't that clean."

Checkout and Lines

Pros:

• "Check out is fine."
• "Pick up experience was fast and easy."
• "Even returns are met with a smile."

Cons:

• "I’ve always shopped at this Target but lately the lines have become increasingly long because they want to make you use self checkout."
• "Only half the self checkouts were working and the whole place was disorganized and inefficient."
• "The checkout line was over 50 people today and they didn't have one register open just self checkouts."
• "Lines to the back of the store- really sad."
• "Only one checkout is open—a long line on self-checkout."
• "Every time I come here, the cashiers are always missing and the self checkout lines are longer than lottery tickets lines when the jackpot is a couple hundred million."
• "Came on a Saturday afternoon and they had only 4 registers open and massive lines. Took 25 min to check out."

Cleanliness and Safety

Pros:

• "A very clean store."
• "CDC guidelines were enforced and social distancing was certainly in place."
• "They were very friendly and helpful and made sure everything was clean and everyone was being safe."
• "This was one of the most stocked clean friendly environments I’ve encountered in any target store."
• "The store is pretty clean."
• "It is orderly, clean, and well-staffed."
• "I feel safe shopping in this store."

Cons:

• "Be mindful when coming to this location. You know those viral videos of young adults asking strangers to record them and those strangers are harassed or injured? It's happened here."
• "Employees getting sick with covid almost new case everyday for past week."
• "This location is a hotspot for covid."
• "Bathrooms are old and dirty."
• "Every time we visit, the bathrooms have been 100% unsanitary .. floors filled with urine, toilets dirty with urine and poop."
• "The refrigerators are dirty, and smell like spoiled milk."
• "Beware of “Kindfull long-lasting chews”. Our dog got super sick."